10-2
IM CW500-01EN
Symptom
Check
Data cannot be
saved to internal
memory.
• Check the number of files that have been saved.
•
Check whether an SD memory card is inserted. If an SD
memory card is inserted, data cannot be saved to internal
memory.
Data cannot be
saved to SD memory
cards.
• Check that an SD memory card is inserted properly.
• Check that the SD memory card is formatted.
• Check that there is free space on the SD memory card.
• Check the number of files that have been saved to the
SD memory card and the capacity.
• Check that the SD memory card is compatible with the
CW500.
• Check that the SD memory card operates on known
hardware.
Downloading and
configuration are
not possible through
USB communication.
•
Check that the CW500 is connected properly to the
PC with a USB cord.
• Use the communication application software
(CW500 Viewer) to check that the connected device
is displayed. If it is not, the USB driver may not
be installed properly. See the separate installation
manual, and reinstall the USB driver in the PC.
Self-diagnosis
frequently displays
“NG.”
• If it is an SD memory card failure, check “Data
cannot be saved to SD memory cards.” For other
failures, disconnect the AC power cord, and remove
all the batteries. Load the batteries again, connect
the AC power, and turn on the power. Then, perform
the self-diagnosis again. If “NG” still appears, the
CW500 may be malfunctioning.
10.1 Troubleshooting