Basic Call Features
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To resume a held call on the shared line:
1.
Press the corresponding line key (flashing red LED light) to view the held call.
2.
Press the
Resume
soft key.
Missed and Received Calls on Shared Lines
If all SLA group members do not answer an incoming call, the call is logged as missed calls on
all the phones.
If any SLA group member answers the incoming call, the call is logged as received calls on all
the phones. The duration of the call is only shown to the receiver in the call history.
Boss-Admin
When your phone is registered with Skype for Business server, you can use the Boss-Admin
feature to manage shared lines. The Boss-Admin feature enables a "boss" phone and delegates’
phones to ring simultaneously when a user calls the boss. When one party answers the call, the
other phone will stop ringing. A boss can assign delegates, and delegates can manage calls on
behalf of the boss's line.
Boss-Admin Scenario
: The system administrator has configured user yl31 as the delegate of
user yl30. For more information on how to assign delegates on the Skype for Business client,
refer to
-
Boss
: yl30 (phone number: 4030)
-
Delegate
: yl31 (phone number: 4031)
-
Other
: yl37 (phone number: 4037)
Note
Assigning/Removing Delegates
You can assign delegates to your line using the Skype for Business client. However, you cannot
Boss-admin feature is configurable via
Skype for Business client
only.
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