T r o u b l e s h o o t i n g
11-22
❖
X N I C - E N E T / T R I N G C o n f i g u r a t i o n G u i d e
LAN Server
Problems
Table 11.5 lists common LAN Server problems, the possible
causes, and recommended corrective actions.
Table 11.5 LAN Server problems
Problem
Possible Causes
Corrective Actions
Printer will not print.
IP address not defined in Host
Table.
Check Services screen 3 in the TCP/IP
configuration folder.
Host Name incorrect.
See above. Also check Host Name in LPD
Pipe. This is located in the Printer set-up
under Output.
lprportd
not runningwith XNIC
Version 4.x, only.
Execute
lprportd
in an OS/2 session. Be sure
not to close the session.
Printer (-p) not set to TEXT or
PASSTHRU.
Verify that the printer is set to TEXT or
PASSTHRU in the LPD/PIPE.
arp
command not
successful.
Printer not set to IP address of
none.
Print a Printer Configuration Sheet and
check the IP address setting for TCP/IP listed
in the Ethernet or Token Ring column.
Host Name incorrect.
Check TCP/IP configuration.
Printer not on same physical and
logical net as file server.
Move printer to the same physical or logical
net as the File Server. Follow the XNIC
documentation on how to change the IP
address manually and set routing.
Text file running off the
page.
The printer is set to PASSTHRU in
the LPD Pipe.
The TEXT setting is for text only files without
control codes. The PASSTHRU setting is for
PostScript or PCL 5e emulation files.
Attempt to Telnet into
XNIC, and XNIC does
not accept password.
A <Backspace> is required before
entering the password.
Enter a <Backspace> before entering the
password.
Printer will not print a
banner page.
XNIC functionality does not
support a banner page at this time.
Create a file that can act as a banner page.
This can be done in the printer set-up.
ETR-CH11 Page 22 Thursday, October 24, 1996 7:14 AM