Scanning to Hard Drive Troubleshooting
1.
Verify that you have correctly set up your Mailbox as stated in the
Setting Up Mailboxes
procedure, in
the
Scanning to the Printer's Hard Drive
item, under the
Enabling Scanning
Tab of this guide.
2.
Scan a test document to your Mailbox as stated in the
Scanning to Mailboxes
procedure, in the
Scanning to the Printer's Hard Drive
item, under the
Enabling Scanning
Tab of this guide.
At the Workstation
1.
Open your Web browser and enter the TCP/IP address of the Printer in the Address or Location field.
Press ENTER. If the Printer's Internet Services (web pages) begin to display on the workstation, you are
communicating with the Printer. If NOT, make sure that your web browser is not set to use a proxy
server and repeat the procedure. If unsuccessful, perform the next step.
2.
Verify that the workstation has been assigned an IP address, subnet mask, and gateway address by
running a Command (DOS) prompt, typing
ipconfig/all
(Windows NT) or
winipcfg
(Windows
95/98/Me), and pressing ENTER. If any of the addresses are incorrect or missing, right mouse click on
the Network Neighborhood icon (My Network Places in Windows Me and 2000) and make sure that the
TCP/IP protocol
is installed and properly configured for IP addressing.
3.
Run a Command (DOS) prompt on the workstation and perform
ping
tests to verify successful packet
transmission first to the workstation's NIC, then to the Gateway (if being used), then to the Printer's NIC.
To run Ping Tests, at the Command (DOS) prompt, type: ping xxx.xxx.xxx.xxx and press ENTER. Note
that there is a space between the word "ping" and the first xxx. Let xxx.xxx.xxx.xxx first represent the
workstation's IP address, then the IP address of the default gateway, and finally the IP address of the
Printer. If successful, you will receive a reply such as: "Reply from xxx.xxx.xxx.xxx: bytes=32
time<10ms TTL=128." If you receive "Time Out" or "0 bytes received" notifications, the device being
pinged is incorrectly configured or malfunctioning.
4.
When Internet Services are successfully displayed on your monitor, retrieve your scanned test
document as stated in the
Retrieving Images from Mailboxes
procedure, in the
Scanning to the
Printer's Hard Drive
item, under the
Enabling Scanning
Tab of this guide.
file:///C|/0-web/boxster/WorkCentreM24-System-Analyst-Guide/Pages/T8_ScanToHD_trouble.htm (2 of 2) [9/4/03 8:33:26 AM]
Содержание WorkCentre M24 Color
Страница 2: ...Product Overview WorkCentre M24 Product Overview Standard Features Options...
Страница 39: ...Novell NetWare 3 1x Bindery Networks...
Страница 45: ...Changing the Administrator Password Restore Settings button to return the settings to their previous values...
Страница 52: ...5b1 TCP IP Dynamic Addressing Select another Protocol Go on to Step 6...
Страница 60: ...6a1 TCP IP Peer to Peer LPR Printing...
Страница 82: ...6a8 EtherTalk AppleTalk Peer to Peer Printing...
Страница 96: ...5h1 IPP Configuration Select another Protocol Go on to Step 6...
Страница 130: ...Setting Up Mailboxes upper right corner of the screen 23 The Main Copy Screen will now be displayed...
Страница 141: ...Before You Start Click to continue on to POP3 and SMTP Setup...
Страница 160: ...Unique Fax settings 18 400 0 50 to 400 50 to 400 range in 1 increments...
Страница 219: ...Trademarks Notices Trademarks Notices Trademark Acknowledgements R1 Notices R2 Safety Notes R3...