NetBIOS over IP Troubleshooting
Protocol
, click
Properties
, select the
NetBIOS Tab
and verify that the checkbox labeled "I want to
enable NetBIOS over TCP/IP" is checked.
3.
Run a
Command (DOS) prompt
on the workstation and perform
ping
tests to verify successful packet
transmission first to the workstation's NIC, then to the Gateway (if being used), then to the Printer's NIC.
To run Ping Tests, at the Command (DOS) prompt, type: ping xxx.xxx.xxx.xxx and press ENTER. Note
that there is a space between the word "ping" and the first xxx. Let xxx.xxx.xxx.xxx first represent the
workstation's IP address, then the IP address of the default gateway, and finally the IP address of the
Printer (as shown on the Settings List). If you are printing to the printer through an NT Server and know
the Server's IP address, you can also ping the Server. If successful, you will receive a reply such as:
"Reply from xxx.xxx.xxx.xxx: bytes=32 time<10ms TTL=128." If you receive "Time Out" or "0 bytes
received" notifications, the device being pinged is incorrectly configured or malfunctioning.
Note: To obtain IP address information for your workstation, at the Command Prompt type
ipconfig/all
(NT4) or
winipcfg
(95/98/Me) and press Enter.
4.
If communicating with the printer in a Peer to Peer environment, at the Workstation's Desktop double
click the
Network Neighborhood
icon ("My Network Places" in Windows Me) and see if the Printer's
SMB Host Name
appears in the
Workgroup
indicated on the Settings List. If it does NOT, SMB may
not be enabled at the Printer. Check the Settings List to verify that SMB is enabled. If it is NOT, enable
SMB following the instructions supplied in the
Microsoft (NetBIOS over IP)
procedure in the NOS
Selection section of this guide.
5.
From your Workstation's Desktop, click
Start/Settings/Printers
, right mouse click on the Printer's icon
and select
Properties
. From the
Details
Tab (95/98/Me) or the
Ports
Tab (NT4 and 2000) determine
the Port that the driver is using to print through. For peer to peer communications, the port name should
match the
SMB Host name
of the Printer as shown on the Settings List. If it doesn't you are printing to
the wrong port and either need to select the correct port or use the
Add Port
button to create a new
port for the driver to print through. Follow the instructions supplied in the
NetBIOS over IP Peer to Peer
Printing
procedure in the Print Drivers section of this guide. If the name matches, use the
General
Tab
of the driver to print a test page to determine the status of communications between the Workstation
and the Printer.
6.
If communicating with the printer in a Client/Server environment, at the Workstation's Desktop double
click the
Network Neighborhood
icon ("My Network Places" in Windows Me) and see if the Printer's
Server
is displayed. If you double click on the Server's name, a list of
Shared printers
should be
displayed, with the Printer being one of the devices shown. Note that since the Printer is identified as a
Share name on the Server, it may NOT have the same name as the SMB Host name on the Settings
List. If you do not recognize your Server or Printer's name in the list, perform the following step.
7.
From your Workstation's Desktop, click
Start/Settings/Printers
, right mouse click on the Printer's icon
and select
Properties
. From the
Details
Tab (95/98/Me) or the
Ports
Tab (NT4 and 2000) determine
the Port that the driver is using to print through. For Client/Server communications, the port name
should be in the form of a UNC (universal naming convention) such as \\Computer_name\Share_name.
If it isn't you are printing to the wrong port and either need to select the correct port or use the
Add Port
button to create a new port for the driver to print through. If the name looks correct, use the
General
Tab of the driver to print a test page to determine the status of communications between the
Workstation and the Printer.
8.
Note that if you have the "UNC" of the Printer, you can enter this into the text box of the
Run
command
on your workstation. When you press
Enter
, the workstation will attempt to reconnect to the network
Server and Printer Share that was specified by the UNC. Depending upon how the Server was
configured you can then either manually or automatically reinstall the driver.
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Содержание WorkCentre M24 Color
Страница 2: ...Product Overview WorkCentre M24 Product Overview Standard Features Options...
Страница 39: ...Novell NetWare 3 1x Bindery Networks...
Страница 45: ...Changing the Administrator Password Restore Settings button to return the settings to their previous values...
Страница 52: ...5b1 TCP IP Dynamic Addressing Select another Protocol Go on to Step 6...
Страница 60: ...6a1 TCP IP Peer to Peer LPR Printing...
Страница 82: ...6a8 EtherTalk AppleTalk Peer to Peer Printing...
Страница 96: ...5h1 IPP Configuration Select another Protocol Go on to Step 6...
Страница 130: ...Setting Up Mailboxes upper right corner of the screen 23 The Main Copy Screen will now be displayed...
Страница 141: ...Before You Start Click to continue on to POP3 and SMTP Setup...
Страница 160: ...Unique Fax settings 18 400 0 50 to 400 50 to 400 range in 1 increments...
Страница 219: ...Trademarks Notices Trademarks Notices Trademark Acknowledgements R1 Notices R2 Safety Notes R3...