Xerox WorkCentre 5020, Руководство системного администратора

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9 Problem Solving
90
Troubleshooting Table
If you are experiencing any difficulties using the machine, check the table below for the
recommended solutions.
Symptom Recommendation
The machine will not switch on.
z
Check the power cord.
z
Check that the Power Switch is pressed on
to the [ ] position.
z
Check that the AC outlet is supplying
voltage. Connect another appliance to the
outlet to verify the voltage supply.
An error is indicated on the Machine Diagram
(mimic).
z
If any indicators on the Machine Diagram
(mimic) are lit or flashing, apply the
appropriate solutions.
z
If an error code appears in the Display,
refer to the Error Code Label, and apply the
suggested solutions.
The document will not feed through the
Document Feeder.
z
Check that the Document Feeder is not
overloaded. The Document Feeder can
hold up to 50 sheets.
z
Check that the document is fully inserted
into the Document Feeder.
z
Using a lint-free cloth, lightly wipe the
underside of the Document Cover.
z
Load the documents, and then check that
the side guides are not too tight.
z
If the document is curled, make sure to
straighten it before reloading it into the
Document Feeder.
The machine does not accept documents into
memory.
z
If the memory is at its maximum capacity,
print and delete unnecessary files.
All the indicators on the Control Panel are off.
(The <Power Saver> button is lit.)
z
Press the <Power Saver> button on the
Control Panel to disable the Low Power
Mode or the Sleep Mode.
For information on the Low Power Mode
and the Sleep Mode, refer to the User
Guide.
For information on how to change the Low
Power Mode or Sleep Mode setting, refer to
Machine Information on page 39.
Failed to run a print job.
z
Delete the print job, and run the print job
again.
z
Switch off the machine. Wait for five
seconds, then switch on the machine.