10
Problem Solving
Locating the Press Serial Number
The press serial number can be accessed from either the press control panel or by locating
the serial number plate on the inside frame of the first feeder tray (Tray 1).
1. Press the Machine Status button on the press control panel.
2. From the Machine Status screen, ensure that the Machine Information tab is
displayed.
The press serial number is displayed under General Information.
3. If there is a loss of power and it is not possible to access the Machine Status screen,
the press serial number can also be found on the inside frame of the press near the
Paper Tray 1 drawer:
a) At the press, fully open Paper Tray 1.
b) At the left of the feeder tray, on the press frame, locate the plate with the serial
number (SER#).
Calling for Service
1. Record any displayed fault codes.
2. Record the press serial number. To access, select the Machine Status button at the
press Control Panel. From the Machine Status screen, select the Machine Information
tab to view the serial number listed. If the serial number is not displayed, open the
press Paper Tray 1 drawer and locate the serial number plate on the left side of the
frame (SER #).
3. If output quality is a problem, take a sample as a reference to assist you in describing
the problem over the telephone when answering the questions from the customer
support operator about the defects.
10-1
Xerox
®
Versant
®
2100 Press
User Guide
Содержание Versant 2100
Страница 36: ...Xerox Versant 2100 Press 3 8 User Guide Technical Specifications...
Страница 58: ...Xerox Versant 2100 Press 4 22 User Guide Paper and Other Media...
Страница 70: ...Xerox Versant 2100 Press 7 6 User Guide Machine Status...
Страница 160: ...Xerox Versant 2100 Press 11 16 User Guide Chained Second Oversized High Capacity Feeder OHCF Trays 8 and 9...
Страница 168: ...Xerox Versant 2100 Press 12 8 User Guide Interface Module...
Страница 212: ...Xerox Versant 2100 Press 15 10 User Guide High Capacity Stacker HCS...
Страница 246: ...Xerox Versant 2100 Press 16 34 User Guide Standard Finisher Booklet Maker Finisher...
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