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Phaser 6280 Color Laser Printer Service Manual
Print-Quality Troubleshooting
Residual Image or Ghosting
There are faint, ghostly images appearing on the page. The images may be
either from a previous page or from the page currently being printed.
Initial Actions
■
Check the paper transfer path.
■
Ensure there are no debris on the transfer path.
Warning
Ensure to wait for the Fuser to cool down before starting the procedure.
Troubleshooting Reference Table
Applicable Notes
Example Print
■
Transfer Unit, PL4.1.1
■
Print Cartridge (C/M/Y/K),
PL5.1.18-21
■
Fuser Assembly, PL6.1.10
■
MCU Board, PL9.1.20
■
Image Processor Board, PL9.1.27
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
1. Check the printing usage.
2. Did the user print the same image at
a large volume?
Go to step 2.
Go to step 3.
2
1. Print a page including color
photograph. If not possible, perform
CMY20% Test Print:
Service Mode
>
Test Print
>
CMY 20% ESS
.
2. Does the image quality improve?
Complete.
Go to step 3.
3
1. Check the Transfer Unit.
2. Are there any damages on the
Transfer Unit surface?
Replace the
Transfer Unit
(page 8-8).
Go to step 4.
Residual Image/Ghosting
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