Phaser 6280 Color Laser Printer Service Manual
3-101
Error Messages and Codes
Auditron Error
An error has occurred because the user’s account settings did not match with
administration’s information, a user with only black and white mode print
attempted to print in color mode, or the user attempted to print more copies
than the print count limit.
Applicable Chain Link
■
Chain Link 016-757
: Auditron - Invalid User
■
Chain Link 016-758
: Auditron - Disabled Function
■
Chain Link 016-759
: Auditron - Reached Limit
Initial Actions
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack Map References
■
Image Process Board, PL9.1.27
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
1. Check the printer’s Print Auditron
configuration.
■
Access the CWIS page -
<ipaddress>frameprinter.htm
■
Click Edit User Accout
■
Click Edit
■
Verify the user configuration
information
2. Is the user configuration
information correct?
Replace the
Image
Processor Board
(page 8-87).
Enter the
correct user
configuration
information.
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