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Phaser 6280 Color Laser Printer Service Manual
3-77
Error Messages and Codes
Load Tray 2 (Paper Mismatch)
The paper size mismatch is detected in Tray 2.
Applicable Chain Link
■
Chain Link 024-910
: IOT Paper Size Mismatch
Initial Actions
■
Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the guides are adjusted correctly.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack Map Reference
■
Tray 2, PL2.1.1
■
Tray 2 Retard Roll, PL2.2.17
■
Size Switch Assy., PL7.1.18
■
MCU Board, PL9.1.20
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
1. Check the paper size.
2. Does the paper size meet the
specifications?
Go to step 2.
Replace the
paper with the
correct
specifications.
2
1. Check the paper size setting.
2. Does the paper match with the
settings in the Control Panel?
Go to step 4.
Correct the
paper settings
in the Control
Panel.
Go to step 3.
3
Does the error still occur?
Go to step 4.
Complete.
4
1. Reseat the paper End Guide.
2. Does the error still occur?
Go to step 5.
Complete.
5
1. Replace Tray 2.
2. Does the error still occur?
Replace the
MCU Board
(page 8-86).
Complete.
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