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Phaser 6280 Color Laser Printer Service Manual
Error Messages and Codes
Load Tray 1 (MPT) (No Suitable Paper)
The type or size of paper mismatched or Tray 1 (MPT) is empty.
Applicable Chain Link
■
Chain Link 024-963
: No Suitable Paper
Initial Actions
■
Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack Map References
■
Tray 1 (MPT) Actuator Assy.,
PL2.1.24
■
Tray 1 No Paper Actuator, PL2.1.26
■
Tray 1 No Paper Sensor, PL3.1.15
■
MPT NPP Harness, PL3.1.17
■
MCU Board, PL9.1.20
■
Right Side Harness, PL10.1.15
■
“Map 1 - Electrical and Drive” on
■
“Map 4 - LVPS and MCU Boards” on
■
“Tray 1 (MPT) and Registration” on
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
1. Check the paper size.
2. Does the paper size meet
specifications?
Go to step 2.
Replace the
paper with the
correct
specifications.
2
1. Check the paper size setting.
2. Does the paper match with the
settings in the Control Panel?
Go to step 3.
Correct the
paper settings
in the Control
Panel.
Go to step 3.
3
Check the paper type.
■
Paper in the tray
■
Paper type setting in the Control
Panel
■
Paper type of the printing job
Go to step 4.
Correct the
paper type
setting in the
Control Panel.
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