Status, Error, and Service Messages
Phaser® 6115MFP Multifunction Product
11-34
Error Messages
Message
Definition
Solutions
TRAY [1] [2] EMPTY
Tray 1 or Tray 2 ran out of paper.
Load media into the specified tray.
*CANNOT
CONNECT*
XXX Server
While the scanned document
was being sent in Scan mode, a
connection with the specified
server could not be established.
Check the Network and E-mail
settings and send the data again.
*IP ADDRESS NOT
SET*
SMTP Server
The IP address of the SMTP
server could not be obtained
from the DNS server.
Check the Network and E-mail
settings and send the data again.
*COMM. ERROR*
SMTP Server
While data was being sent in
Scan mode, the connection to
the server was cut.
Check the Network and E-mail
settings and send the data again.
*DISCONNECT*
SMTP Server
In Scan mode, the connection to
the server was cut.
Check the Network and E-mail
settings and send the data again.
DOC. FEED COVER
OPEN
CLOSE DOC. FEED
COVER
The ADF feed cover is open.
Close the ADF feed cover.
DOCUMENT COVER
OPEN
CLOSE DOCUMENT
COVER
The document is loaded into the
ADF, but the ADF is open.
Close the ADF.
IMAGING UNIT
END
The drum cartridge has reached
the end of its service life.
Replace the drum cartridge.
IMAGING UNIT
LOW
The drum cartridge is near the
end of its life.
Prepare a new drum cartridge.
IMAGING UNIT
NOT INSTALLED
The drum cartridge is not
installed.
Install the drum cartridge.
IMAGING UNIT END
CHANGE DRUM
The waste toner bottle in the
drum cartridge is full.
Replace the drum cartridge.
DUPLEX COVER
OPENCLOSE
DUPLEX COVER
Duplex cover is open.
Close the duplex cover.
FILE FULL
PRESS ANY KEY
The memory has becomes full
while scanning a document in
Scan mode.
Turn the machine off, and then, after
waiting a few seconds, turn it on
again.
Decrease the amount of data to be
scanned (for example, by decreasing
the resolution), and then try scanning
again.