Clearing Paper Jams
Phaser® 6115MFP Multifunction Product
11-4
Clearing Paper Jams
This section includes:
■
Clearing Paper Jams Inside the Product
on page 11-4
■
Clearing Paper Jams from Tray 1
on page 11-9
■
Clearing Paper Jams from Tray 2
on page 11-11
■
Clearing Paper Jams in the Duplex Unit
on page 11-13
■
Clearing Paper Jams in the ADF
on page 11-14
■
Solving Problems with Paper Jams
on page 11-17
To avoid damage, always remove misfed media gently, without tearing it. Any piece of media
left in the product, whether large or small, can obstruct the media path and cause further
misfeeds. Do not reload media that has misfed.
Note:
The image is not fixed on the media before the fusing process. If you touch the printed
surface, the toner may stick to your hands, so be careful not to touch the printed face when
removing the misfed media. Make sure not to spill any toner inside the product.
Warning:
Unfused toner can dirty your hands, clothes, or anything else it gets on. If you
accidentally get toner on your clothes, lightly dust them off as best as you can. If some toner
remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets on your
skin, wash it off with cool water and a mild soap.
Warning:
If you get toner in your eyes, wash it out immediately with cool water and consult a
doctor. If, after clearing the media misfeed, the misfeed message in the control panel window
persists, open and close the product’s top cover. This should clear the misfeed message.
Note:
If, after clearing the paper jam, the message is still displayed on the front panel, open
and close the top cover. This should clear the paper jam message.
Clearing Paper Jams Inside the Product
1.
Remove any media and close the output bin.
6115-103
6115-087