Phaser™ 4500 Laser Printer
Copyright © 2004 Xerox Corporation. All Rights Reserved.
4-38
Additional Resources
This topic includes:
■
"Support" on page 4-38
■
"infoSMART" on page 4-38
■
"Web Links" on page 4-38
Support
There is additional help available at
www.xerox.com/office/support
. You can access
infoSMART Knowledge Base, PhaserSMART Technical Support, Technical Support via
email, driver downloads, and much more.
A set of Xerox links is installed in your web browser’s Favorites folder when you install the
printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also
includes useful links.
infoSMART
This is the same troubleshooting knowledge base used by Xerox Customer Support.
infoSMART Knowledge Base provides solutions for printer issues such as error codes, print
quality, media jams, software installation, networking, and more. Go to
www.xerox.com/
office/infoSMART.
Web Links
Xerox provides many resources to help you learn more about your Xerox Phaser
™
4500 Laser
Printer. Use these web sites to obtain information about your printer:
Resource
Link
To link to product and supplies information, download
printer drivers, view documents, and access support
information:
www.xerox.com/office/
To access the troubleshooting knowledge base used by
Xerox Customer Support staff:
www.xerox.com/office/infoSMART
To view technical support information:
www.xerox.com/office/4500support
To order Xerox supplies:
www.xerox.com/office/4500supplies
To find your local sales and support center:
www.xerox.com/office/contacts