Error Troubleshooting
Xerox Internal Use Only
Phaser 3320 and WorkCentre 3315/3325
Service Manual
2-57
System Errors
Paper Mismatch
The media mismatch in Tray 1, 2 or Bypasss.
Applicable Error
•
03-410: Load A4 In Tray 1
or
Paper mismatch Tray 1
•
03-420: Load A4 In Tray 2
or
Paper mismatch Tray 2
•
03-450: Load A4 In Byoass
or
Paper mismatch Bypass
Initial Actions
•
Load the correct media in the source tray.
•
Check paper settings for the affected tray and print driver.
•
Check tray guide settings.
•
If problem persists use the following procedure.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts
Wiring and Plug/Jack Map Reference
• Main Board, PL1.0.11 (Phaser 3320),
PL6.1.6 (WorkCentre 3315/3325)
•
•
•
Step
Actions and Questions
Yes
No
1.
Check the Feed Sensor and Paper Empty
Actuator are installed correctly.
Does the error persist?
Go to step 2.
Complete.
2.
Replace the Main Board (page 4-55).
Complete.