Error Troubleshooting
Phaser 3320 and WorkCentre 3315/3325
Xerox Internal Use Only
Service Manual
2-28
DADF Jam
Paper jam occurred in the DADF.
Applicable Errors
•
05-100: Original Paper Jam
•
05-600: Original Paper Jam
Initial Actions
•
Open the ADF/DADF Cover and remove the jammed paper.
•
Turn the machine on and then off, if the error persists use the following procedure.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts
Wiring and Plug/Jack Map Reference
• DADF Pick Up Unit, PL8.12.2
• ADF Pick Up Assembly, PL7.1.2
• ADF Paper Path Assembly, PL7.1.3
• DADF Feed Roller, PL8.2.14
• DADF Rubber Unit, PL8.3.2
• DADF Lifting Solenoid. PL8.4.8
• DADF Feed Sensor, PL8.3.24
• DADF Registration Sensor, PL8.2.13
• DADF Drive, PL8.1.5
• ADF Drive, PL7.1.4
• DADF Assembly, PL8.1.0
• ADF Assembly, PL7.1.0
•
•
•
•
WorkCentre 3325 Scanner and DADF
Step
Actions and Questions
Yes
No
1.
Is the ADF/DADF Cover completely closed?
Does the error persist?
Go to step 2.
Close the ADF/DADF
Cover and go to step 2.
2.
Does the error persist?
Go to step 3.
Complete.
3.
Reseat P/J3 on the Main Board.
Does the error persist?
Go to step 4.
Complete.
4.
Does the ADF/DADF feed the document?
Go to step 5.
Go to step 7.
5.
Check the media path.
Is there debris in the media path?
Remove the debris and
go to Step 6.
Go to step 7.
6.
Does the error persist?
Go to step 7.
Complete.