Error Troubleshooting
Phaser 3320 and WorkCentre 3315/3325
Xerox Internal Use Only
Service Manual
2-36
Tray and Media Errors
Door is Open
The Front Door or Rear Door is open.
Applicable Errors
•
01-100: Door is open
•
07-220: Tray 2 is open
Initial Actions
•
Close the door until it locks in to place.
•
If problem persists use the following procedure.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts
Wiring and Plug/Jack Map Reference
• LVPS, PL3.1.5
•
Phaser 3320 HVPS, LVPS, Laser, and Fuser
•
WorkCentre 3315 HVPS, LVPS, Laser Unit, and Fuser
•
WorkCentre 3325 HVPS, LVPS, Laser Unit, and Fuser
Step
Actions and Questions
Yes
No
1.
Reseat P/J18 on the Main Board and P/J4
on the LVPS.
Does the error persist?
Go to step 2.
Complete.
2.
Check the cover open switch for damage.
Repair if damaged.
Does the error persist?
Go to step 3.
Complete.
3.
Replace the LVPS (page 4-62).
Complete.