Image Quality
Phaser 3320 and WorkCentre 3315/3325
Xerox Internal Use Only
Service Manual
3-14
Ghosting or Residual Image
There are faint, ghostly images appearing on the page. The images may be either from a previous
page or from the page currently being printed.
Initial Actions
•
Ensure there is no debris on the transfer path.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts
Example Print
• Print Cartridge, PL1.0.12
• Main Board, PL1.0.11
• Transfer Roller, PL3.1.106
Step
Actions and Questions
Yes
No
1.
Remove the Print Cartridge and clean the
high voltage supply terminals.
Remove and reseat connnections on the
HVPS board.
Does the error persist?
Go to step 2.
Complete.
2.
Replace the Print Cartridge (page 4-4).
Does the error persist?
Go to step 3.
Complete.
3.
Use supplies page to determine installed
date/Life remaining of Transfer Roller.
Is the Transfer Roller at end of life?
Replace the Transfer
Roller (page 4-38).
Go to step 4.
4.
Replace the Main Board (page 4-55).
Residual Image/Ghosting