02/2000
3-13
DocuPrint N2025/N2825
IQ RAP 3, IQ RAP 4
Image Quality Repair Analysis Procedures
Initial Issue
WARNING
If the printer has been switched on, the Fuser will be hot.
Open the Exit Assembly. Remove the Fuser Assembly. Turn the Fuser Assembly upside
down. Rotate the fuser idler gear manually and inspect the Heat Roll. Turn the Fuser
Assembly right side up. Open fuser jam access cover. Rotate the fuser idler gear manu-
ally and inspect the Pressure Roll. The Heat Roll and the Pressure Roll are free of
scratches and contamination.
Y
N
Replace the Fuser Assembly (REP 5.1).
Replace the following, in order, until the defective component is found: BTR Assembly
(REP 7.7), Fuser Assembly (REP 5.1), Paper Transport Assembly (REP 4.1), HVPS PWB
(REP 8.2), Laser Assembly (REP 7.1), Print Engine Controller PWB (REP 8.5)
Problem solved.
IQ RAP 4 Horizontal (Scan) Deletions
A deletion is an area of the print where the image is missing or extremely light. Horizontal dele-
tions extend across the long dimension of the page (Figure 1).
Figure 1 Horizontal Deletions
Initial Actions
•
Check that the paper supply is dry and fresh.
•
Inspect the printer paper path for items such as staples, paper clips and paper scraps.
•
Check installation of the Print Cartridge.
•
Check that the Print Cartridge ground contact points are clean.
•
Check that rollers and other components in the paper path are clean and unobstructed.
Procedure
Enter Diagnostics and select Test Print. Scroll to Print Pattern and press Enter [4]. Run five test
prints. The test prints have horizontal deletions.
Y
N
Exit diagnostics and enter the Menu Mode. Print a Config Sheet. The problem is still
present.
Y
N
The problem appears to be with the host computer or the cables. If the problems per-
sist, replace the System Controller PWB (REP 8.1).
Remove and reseat the System Controller PWB. If the problems persist, replace the Sys-
tem Controller PWB (REP 8.1).
Load fresh, dry paper. Run a test print. The problem is still present.
Y
N
Problem solved.
Install a new Print Cartridge. The problem is still present.
Y
N
Problem solved.
A
B
A
Содержание DocuPrint N2025
Страница 12: ...02 2000 1 2 DocuPrint N2025 N2825 Initial Issue Service Call Procedures...
Страница 20: ...02 2000 2 2 DocuPrint N2025 N2825 Initial Issue Status Indicator Repair Analysis Procedures...
Страница 64: ...02 2000 2 46 DocuPrint N2025 N2825 RAP 46 RAP 47 Initial Issue Status Indicator Repair Analysis Procedures...
Страница 72: ...02 2000 2 54 DocuPrint N2025 N2825 RAP 56 Initial Issue Status Indicator Repair Analysis Procedures...
Страница 76: ...02 2000 2 58 DocuPrint N2025 N2825 RAP 59 RAP 60 Initial Issue Status Indicator Repair Analysis Procedures...
Страница 86: ...02 2000 3 2 DocuPrint N2025 N2825 Initial Issue Image Quality Repair Analysis Procedures...
Страница 114: ...02 2000 4 4 DocuPrint N2025 N2825 Introduction Initial Issue Repair Adjustment...
Страница 120: ...02 2000 4 10 DocuPrint N2025 N2825 REP 1 8 REP 1 9 Initial Issue Repair Adjustment...
Страница 128: ...02 2000 4 18 DocuPrint N2025 N2825 REP 2 10 REP 2 11 Initial Issue Repair Adjustment...
Страница 134: ...02 2000 4 24 DocuPrint N2025 N2825 REP 3 7 Initial Issue Repair Adjustment...
Страница 144: ...02 2000 4 34 DocuPrint N2025 N2825 REP 5 5 Initial Issue Repair Adjustment...
Страница 152: ...02 2000 4 42 DocuPrint N2025 N2825 REP 7 6 REP 7 7 Initial Issue Repair Adjustment...
Страница 160: ...02 2000 4 50 DocuPrint N2025 N2825 REP 8 9 Initial Issue Repair Adjustment...
Страница 186: ...02 2000 4 76 DocuPrint N2025 N2825 REP 11 21 REP 11 22 Initial Issue Repair Adjustment...
Страница 204: ...02 2000 4 94 DocuPrint N2025 N2825 REP 12 29 Initial Issue Repair Adjustment...
Страница 206: ...02 2000 4 96 DocuPrint N2025 N2825 ADJ 1 1 Initial Issue Repair Adjustment...
Страница 208: ...02 2000 5 2 DocuPrint N2025 N2825 Initial Issue Parts list...
Страница 234: ...02 2000 6 2 DocuPrint N2025 N2825 Initial Issue General Procedures Information...
Страница 236: ...02 2000 6 4 DocuPrint N2025 N2825 GP 1 1 Initial Issue General Procedures Information...
Страница 257: ...02 2000 6 25 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 2 Password Menu...
Страница 258: ...02 2000 6 26 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 3 Tray Menu...
Страница 259: ...02 2000 6 27 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 4 PCL Menu...
Страница 260: ...02 2000 6 28 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 5 System Menu...
Страница 262: ...02 2000 6 30 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 8 USB Menu...
Страница 263: ...02 2000 6 31 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 9 Ethernet Menu...
Страница 264: ...02 2000 6 32 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 10 Token Ring Menu...
Страница 265: ...02 2000 6 33 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 11 Novell Menu...
Страница 274: ...02 2000 6 42 DocuPrint N2025 N2825 GP 3 5 Initial Issue General Procedures Information...
Страница 282: ...02 2000 6 50 DocuPrint N2025 N2825 GP 4 8 Initial Issue General Procedures Information...
Страница 324: ...02 2000 6 92 DocuPrint N2025 N2825 GP 5 23 Initial Issue General Procedures Information...
Страница 326: ...02 2000 6 94 DocuPrint N2025 N2825 GP 6 1 GP 6 2 Initial Issue General Procedures Information...
Страница 328: ...02 2000 6 96 DocuPrint N2025 N2825 GP 7 1 Initial Issue General Procedures Information...
Страница 330: ...02 2000 6 98 DocuPrint N2025 N2825 GP 8 1 Initial Issue General Procedures Information...
Страница 332: ...02 2000 7 2 DocuPrint N2025 N2825 Initial Issue Wiring Data...
Страница 336: ...02 2000 7 6 DocuPrint N2025 N2825 Base Engine Initial Issue Wiring Data Wiring Diagram Notations...
Страница 361: ...02 2000 7 31 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue Figure 16 Figure 17...