02/2000
1-6
DocuPrint N2025/N2825
1.4
Initial Issue
Service Call Procedures
Y
N
Perform RAP 25/ RAP 26.
The Controller Software Version switches off and the display shows “Initializing . . .“ (Figure 7).
The display is correct.
Y
N
Perform RAP 25/ RAP 26.
The display now shows “Copyright Xerox Corp.” (Figure 8). The display is correct.
Y
N
Perform RAP 25/ RAP 26.
Next, “1996-1999 All Rights Reserved” is displayed on the LCD Panel (Figure 9). The display
is correct.
Y
N
Perform RAP 25/ RAP 26.
Next, “Processing. . .“ is displayed on the LCD Panel(Figure 10). The display is correct.
Y
N
Perform RAP 25/ RAP 26.
The final display is “Ready”. The display is correct.
Y
N
Perform RAP 25/ RAP 26.
Press [1] twice to select “Print Menu”, then press and release [2] until “Menu Map” is displayed.
Press Enter [4] to print the “Menu Map”. First, “Processing Menu Map” is displayed, immedi-
ately followed by “Processing Tray X". The display is correct.
Y
N
Perform RAP 25/ RAP 26.
When the Main Driver Motor runs, the motor and all drive gears sound normal.
Y
N
Perform RAP 29.
Paper is fed from the paper tray to the Registration Roller and is undamaged.
Y
N
Perform RAP 8.
The paper feeds out of the machine and is undamaged.
Y
N
Perform RAP 10/ RAP 11.
The print contains readable text.
Y
N
If the print is black or blank perform IQ RAP 10 or IQ RAP 2. If the text is garbled, Per-
form RAP 44.
The print quality of the Menu Map is acceptable.
Y
N
Perform Image Quality Checkout.
Enter Diagnostics and select “Print Menu”. Scroll to “Test Print”. Feed at least 5 test prints from
all available trays to the Standard output tray. Test prints were successfully delivered from
each tray.
Y
N
If the failure occurred with:
MBF. Go to RAP 41.
Tray 1. Go to RAP 49.
Tray 2/3. Go to RAP 7.
2000 Sheet Feeder. Go to RAP 62.
If the Duplex Assembly is installed, select “Duplex On” press Enter [4]. Run at least 5 duplexed
prints. If a Duplex Assembly is not installed, follow the “Y” path. The prints were delivered
successfully.
Y
N
Go to RAP 56.
If a Offset Catch Tray (OCT) is installed, select “OCT” and run at least 5 prints to the OCT. If an
OCT is not installed, follow the “Y” path. Prints were successfully delivered to the OCT.
Y
N
Go to RAP 68.
Ensure that all normal printer conditions are set i.e. paper loaded, machine in Ready condition,
internet cable connected. Have the customer send a document to the printer. The print is
successful.
Y
N
Try a sending a document from a different application. The print was successful.
Y
N
There may be a problem with the print drivers. Have the customer contact Xerox
Customer Support.
There may be a problem with the application software. Have the customer contact Xerox
Customer Support.
Go to Final Actions.
Figure 1
Figure 2
A
A
Содержание DocuPrint N2025
Страница 12: ...02 2000 1 2 DocuPrint N2025 N2825 Initial Issue Service Call Procedures...
Страница 20: ...02 2000 2 2 DocuPrint N2025 N2825 Initial Issue Status Indicator Repair Analysis Procedures...
Страница 64: ...02 2000 2 46 DocuPrint N2025 N2825 RAP 46 RAP 47 Initial Issue Status Indicator Repair Analysis Procedures...
Страница 72: ...02 2000 2 54 DocuPrint N2025 N2825 RAP 56 Initial Issue Status Indicator Repair Analysis Procedures...
Страница 76: ...02 2000 2 58 DocuPrint N2025 N2825 RAP 59 RAP 60 Initial Issue Status Indicator Repair Analysis Procedures...
Страница 86: ...02 2000 3 2 DocuPrint N2025 N2825 Initial Issue Image Quality Repair Analysis Procedures...
Страница 114: ...02 2000 4 4 DocuPrint N2025 N2825 Introduction Initial Issue Repair Adjustment...
Страница 120: ...02 2000 4 10 DocuPrint N2025 N2825 REP 1 8 REP 1 9 Initial Issue Repair Adjustment...
Страница 128: ...02 2000 4 18 DocuPrint N2025 N2825 REP 2 10 REP 2 11 Initial Issue Repair Adjustment...
Страница 134: ...02 2000 4 24 DocuPrint N2025 N2825 REP 3 7 Initial Issue Repair Adjustment...
Страница 144: ...02 2000 4 34 DocuPrint N2025 N2825 REP 5 5 Initial Issue Repair Adjustment...
Страница 152: ...02 2000 4 42 DocuPrint N2025 N2825 REP 7 6 REP 7 7 Initial Issue Repair Adjustment...
Страница 160: ...02 2000 4 50 DocuPrint N2025 N2825 REP 8 9 Initial Issue Repair Adjustment...
Страница 186: ...02 2000 4 76 DocuPrint N2025 N2825 REP 11 21 REP 11 22 Initial Issue Repair Adjustment...
Страница 204: ...02 2000 4 94 DocuPrint N2025 N2825 REP 12 29 Initial Issue Repair Adjustment...
Страница 206: ...02 2000 4 96 DocuPrint N2025 N2825 ADJ 1 1 Initial Issue Repair Adjustment...
Страница 208: ...02 2000 5 2 DocuPrint N2025 N2825 Initial Issue Parts list...
Страница 234: ...02 2000 6 2 DocuPrint N2025 N2825 Initial Issue General Procedures Information...
Страница 236: ...02 2000 6 4 DocuPrint N2025 N2825 GP 1 1 Initial Issue General Procedures Information...
Страница 257: ...02 2000 6 25 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 2 Password Menu...
Страница 258: ...02 2000 6 26 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 3 Tray Menu...
Страница 259: ...02 2000 6 27 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 4 PCL Menu...
Страница 260: ...02 2000 6 28 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 5 System Menu...
Страница 262: ...02 2000 6 30 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 8 USB Menu...
Страница 263: ...02 2000 6 31 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 9 Ethernet Menu...
Страница 264: ...02 2000 6 32 DocuPrint N2025 N2825 GP 3 3 Initial Issue General Procedures Information Figure 10 Token Ring Menu...
Страница 265: ...02 2000 6 33 DocuPrint N2025 N2825 GP 3 3 General Procedures Information Initial Issue Figure 11 Novell Menu...
Страница 274: ...02 2000 6 42 DocuPrint N2025 N2825 GP 3 5 Initial Issue General Procedures Information...
Страница 282: ...02 2000 6 50 DocuPrint N2025 N2825 GP 4 8 Initial Issue General Procedures Information...
Страница 324: ...02 2000 6 92 DocuPrint N2025 N2825 GP 5 23 Initial Issue General Procedures Information...
Страница 326: ...02 2000 6 94 DocuPrint N2025 N2825 GP 6 1 GP 6 2 Initial Issue General Procedures Information...
Страница 328: ...02 2000 6 96 DocuPrint N2025 N2825 GP 7 1 Initial Issue General Procedures Information...
Страница 330: ...02 2000 6 98 DocuPrint N2025 N2825 GP 8 1 Initial Issue General Procedures Information...
Страница 332: ...02 2000 7 2 DocuPrint N2025 N2825 Initial Issue Wiring Data...
Страница 336: ...02 2000 7 6 DocuPrint N2025 N2825 Base Engine Initial Issue Wiring Data Wiring Diagram Notations...
Страница 361: ...02 2000 7 31 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue Figure 16 Figure 17...