14
G
Faults and how to remedy
Guarantee terms
Please carefully retain the guarantee card completed by the sel-
ler, or the proof of purchase.
The company WOLF-Garten provides a guarantee for 24 months from
the date of purchase. This guarantee is in accordance with the rele-
vant state of technology and the utilisation purpose / area of applicati-
on. The consumer‘s statutory rights are not affected by the following
guarantee guidelines.
Pre-conditions for the 24-month guarantee entitlement:
- Deployment of the device solely for private use.
The guarantee is reduced to 12 months in the commercial sector
or leasing business.
- Proper handling and observance of all information given in the ope-
rating manual, which forms part of our guarantee terms.
- Observance of the prescribed maintenance intervals.
- No unauthorised alteration of the design.
- Installation of original WOLF replacement parts / accessories.
- Presentation of the completed guarantee card and/or proof of
purchase.
This guarantee does not extend to normal wear-and-tear on blades,
blade mounting components or friction disks, V-belts/toothed belts,
running wheels/tyres, air filters, spark plugs and spark plug connec-
tors. Any guarantee claim shall be immediately void in the event of
unauthorised repairs. Faults and defects which can be traced to ma-
terial or manufacturing faults will be rectified exclusively by our con-
tracted workshops (the seller has the right to remedy a defect) in your
vicinity, or by the manufacturer if the latter is closer. Any claims going
beyond the provision of a guarantee are ruled out. There is no entitle-
ment to a replacement. Any transport damage should be reported not
to us but to the shipper in question since, otherwise, any compensati-
on claims vis-à-vis the shipper would be voided.
Remedy (X) by:
Problem
Possible cause
WOLF service-
workshop
Yourself
Uneven running, heavy
vibrations in the mower
• Blades damaged
X
---
• Blades loose in the fastening parts
---
X
Motor will not run
• Fuse blown
---
X
• Cable damaged:
1
Attention! Electric shock through cable damage
When the cable is cut through or damaged, the
safety fuse doesn’t always trip.
z
Do not touch cable, before pulling out the power
plug from the socket.
z
Damaged cable has to be completely replaced.
Patching cable with insulating tape is forbidden.
X
---
Poor mowing-/ catching
• Blunt blades
X
---
• Catcher bag blocked
---
X
• Incorrect cutting height
---
X
When in doubt, always consult a WOLF service workshop.
Important: switch off the mower and disconnect the mains plug before inspecting, cleaning or working on the blades.
The guarantee services will be performed by our authorized re-
pair shops or:
G
WOLFGarden Ltd.
Crown BusinessPark
Tredegar
Gwent, NP22 4EF
Tel. : ++ 44 / 14 95 30 66 00
Fax : ++ 44 / 14 95 30 33 44
E-mail: [email protected]
