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Chapter 9:

Troubleshooting

105

Chapter 9: Troubleshooting

To find answers to your Windows related questions,
refer to the Help and Support Center within Windows.

For instructions on how to use the Help and Support
Center, refer to Chapter 2 in this manual.

To access the Help and Support Center press [F1]
while the mouse cursor is focused on the Windows
desktop or click on the Start Menu and select Help
and Support.

N4 manual w/no OS 3/7 3/11/02 3:43 PM Page 105

Содержание N4

Страница 1: ...ower Saving Battery Icon 27 Power Management 28 Audio Sound Built in Speakers Built in Microphone 29 CD ROM Drive DVD Drive Combo Drive 29 CD R CD RW Drive 31 Software Preloaded Software Adding Software 32 Chapter 2 Windows Help and Support 35 Using the Help and Support Center 37 WinBook Users Manual and the Help and Support Center 39 System Restore 40 Why use the Help and Support Center 40 Chapte...

Страница 2: ...Software Controlling the Sound Levels Playing an Audio CD Playing Sound Files Sound Recording External Speakers Microphone 64 Connecting Peripherals Printer Other Parallel Devices External Monitor External Keyboard External Pointing Device Serial Devices 66 USB Ports 68 Scanners and Digital Cameras 69 LAN Port Sharing 70 Optional Port Replicator 70 Chapter 6 PC Cards PCMCIA 73 PC Cards To Use the ...

Страница 3: ...t Menu 98 Exit Menu 99 Security Viruses Passwords System Security The Password Protection Available to You Includes 101 Encryption 103 Internet Connections 103 Physical Security 104 System Maintenance Backup Archiving 104 Software Updates 105 Cleaning 106 Operating Environment 107 Battery Disposal 108 Chapter 9 Troubleshooting 109 Booting Up 110 CD ROM DVD 113 Table of Contents Table of Contents N...

Страница 4: ...us 118 Video 119 Windows 120 CD R 120 CD RW 121 Chapter 10 Upgrading your system 123 Memory To Install Memory Modules 124 Upgrading Hard Drives To Upgrade Your Hard Drive 128 Firmware Upgrades 133 Other Upgrades PCMCIA 133 Index 135 Table of Contents User s Manual N4 manual w no OS 3 7 3 11 02 3 38 PM Page 4 ...

Страница 5: ...aler or an experienced radio TV technician for help Notice 1 Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Notice 2 Shielded interface cables and AC power if any must be used in order to comply with emission limits Limited Warranty WinBook Corporation WinBook warrants to the original purchaser th...

Страница 6: ...ployees and agents of WinBook are not authorized to make modifications to warranties or additional warranties binding on WinBook accordingly additional statements whether oral or written do not constitute warranties and should not be relied upon by the Purchaser The warranties set forth in this warranty statement allocate the risks of Product failure between seller and buyer as authorized by the U...

Страница 7: ...lt Chapter 9 Troubleshooting if you encounter any problems with your WinBook notebook You will find answers there to many common problems or errors Before proceeding you should be aware of some of the conventions of usage in this manual Specific keyboard keys to be typed are indicated in square brackets Tab Combinations of keys are indicated with a plus sign between the keys Shift Tab For a combin...

Страница 8: ...roper system operation The exclamation symbol identifies information which is important for you to read to avoid damage to the computer loss of data or personal injury Windows has a built in application for supplying feature rich help and support content called the Help and Support Center Through the use of the Help and Support Center you may find more detailed information about your machine and i...

Страница 9: ...aning solutions or sprays only to the cloth not to the computer or its components If there is ever a need to disconnect internal components other than those mentioned in the instructions that came with your system please have this done by a qualified service technician You should never attempt to physically repair a CD ROM CD R RW or DVD drive or diskette drive yourself Do not attempt to repair or...

Страница 10: ...ion or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 Acknowledgements WinBook is a registered trademark of Micro Electronics Inc MS DOS Internet Explorer and Windows XP are registered trademarks of Microsoft Corporation Zip is a registered trademark of Iomega Corpora...

Страница 11: ...Chapter 1 Getting Started 11 Chapter 1 Getting Started N4 manual w no OS 3 7 3 11 02 3 38 PM Page 11 ...

Страница 12: ...aight your shoulders relaxed and your elbows at your sides Consult your doctor or other health professional for medical advice on how to reduce your risk of injury or discomfort from continuous keyboard use WARNING User s Manual Your WinBook notebook is designed for those who need the full power of a desktop PC in an easily portable package You can take the power of your computer almost anywhere y...

Страница 13: ... your WinBook computer such as a port replicator and you should only use those items that have been approved for your computer Contact WinBook for information about obtaining approved accessories and upgrades If you use items that are not approved for use with this computer you might cause the computer to malfunction or to emit electromagnetic radiation in excess of local regulations This does not...

Страница 14: ...ed with two high quality Integrated Stereo Speakers These are located to the left and right edges of the notebook palm rest area Notebook Status Indicators The three L E D s located on the front of the unit perform the following functions The left L E D indicates the power status of the notebook This indicator has two operational modes Solid green indicates that the notebook is turned on Flashing ...

Страница 15: ...hat the battery is discharging battery level is greater than 10 and the unit is powered on The Hard Disk Drive is removable and can be upgraded to allow for greater storage capacity Display Panel Release Hard Disc Drive Figure 1 1 Front View of the Closed WinBook Notebook N4 manual w no OS 3 7 3 11 02 3 38 PM Page 15 ...

Страница 16: ...r highspeed DSL or cable connection via a network cable The Cooling Fan Vent exhausts air from your WinBook and keeps the interior within proper operating temperatures Do not block this vent when the notebook is in use Do not operate your notebook inside a tight fitting cover or case that may block the cooling vent The Floppy Disk Drive is built into the system You will be able to use 3 5 floppy d...

Страница 17: ...in microphone It is recommended that you purchase an external micro phone for applications such as speech recognition that require precise input quality The Rear Figure 1 3 The AC Connector should only be used with the proper AC adapter supplied by WinBook Figure 1 3 Rear View of the Closed WinBook Notebook 17 Chapter 1 Getting Started External VGA Port Parallel Port Cooling Fan Vent AC Connector ...

Страница 18: ...ok inside a tight fitting cover or case that may block the cooling vent The USB Universal Serial Bus Ports of your WinBook allow you to add a wide variety of devices to your machine These USB ports allow you to connect at data transfer rates of up to 12Mbps Megabits per second The Modem Port is an internal 56K voice fax data modem You will con nect your computer to your phone line through this por...

Страница 19: ...ct button on the tray while the unit is powered on The Kensington Lock Slot allows you to connect a special computer lock to secure your system You can purchase a lock at most computer retailers 19 Chapter 1 Getting Started Figure 1 4 Right Side View of the Closed WinBook Notebook Optical Drive Kensington Lock Slot N4 manual w no OS 3 7 3 11 02 3 38 PM Page 19 ...

Страница 20: ... accidentally engaging Move this switch from the locked to the unlocked position in order to remove the battery The Hard Disk Drive is removable and can be upgraded to allow for greater storage capacity The Memory Bay contains one SO DIMM slot Battery Bay Figure 1 5 Bottom View of the WinBook Notebook Battery Release Lever Battery Release Lever Lock Hard Disk Drive Fan Memory Bay N4 manual w no OS...

Страница 21: ...hpad Status LED Indicator Panel from left to right Figure 1 7 Num Lock A green light indicates that the Num Lock function has been activated The embedded num ber pad will be enabled Caps Lock A green light indicates that the CapsLock function has been activated Scroll Lock A green light indicates that the Scroll Lock function has been activated In certain programs this will prevent the screen from...

Страница 22: ...perties located in the Windows control panel Your System also has 4 multi purpose Shortcut Buttons located just to the left and right of the power button The functionality of these shortcut buttons is controlled by software pre installed on your notebook There are two user configurable buttons acces sible through the keyboard applet within the Windows control panel The shortcut buttons function as...

Страница 23: ...ight and gently lift the display panel until it is fully vertical Press the power button on your computer to initiate a boot of the system Every effort has been made to make certain that your WinBook notebook system will function properly If you experience a problem when you turn on the computer refer to Chapter 9 If you cannot find the answer there or are unsure how to pro ceed contact Technical ...

Страница 24: ...ke the Shift key alter the function of the traditional typing keys and the function keys Depending on the software you are using the actual function of the Alt and Ctrl keys will vary They might also be used in combination with each other and or with the Shift key to provide further possible combinations of functions with the typing keys For example the Alt Ctrl Del combination is used to close do...

Страница 25: ...you would on a 10 keypad If the NumLock is not engaged the keys perform their normal alphanumeric function Your keyboard also has two Windows keys A start key which bears the Windows logo that allows you to pull up the Start Menu and one menu key which calls up pop up menus just like the right mouse button in pro grams that support such menus Keyboard System Controls In addition to its function as...

Страница 26: ...chpad and can support an external mouse via the PS 2 and USB ports If you use an external USB mouse you can use it simultaneously with the touchpad Touchpad The touchpad is a rectangular electronic panel located just below your keyboard You can use the static sensitive panel of the touchpad as a pointing device Place your finger gently on the surface of the touchpad and slide it to move the cursor...

Страница 27: ...rties window to change down to a resolution lower than the standard resolution of your screen you might also notice a slight loss of clarity when using a resolution below the default resolution for your LCD display Notice that when you put your computer into the DOS mode which uses the VGA resolution 640 x 480 as a default the display will be stretched to fit the full screen When you are displayin...

Страница 28: ... or enter the hibernate mode or connect to AC power Windows will provide warnings at the battery levels you select in the Power Options Properties utility Refer to the Help and Support Center within Windows for more information If your battery drains completely without being placed into the hibernate mode you might lose information which has not been saved It is a good idea when using battery powe...

Страница 29: ...ds Keep in mind that power management takes advantage of the times when you stop using resources If you work continuously and use resources extensively power management will not be able to take effect and extend battery life 29 Chapter 1 Getting Started Search Help and Support Center using keywords power management If you will be using your system primarily in a desktop setting you should consider...

Страница 30: ...hat purpose Each Optical drive uses data CDs that are capable of holding hundreds of megabytes of data DVD disks can hold several gigabytes of information The high speed access rate of your CD ROM enables it to search that data and retrieve the specific data that you want very quickly Data CDs are ROM Read Only Memory disks and cannot be written to with your CD ROM drive Their high capacity and fa...

Страница 31: ...sting in a recess 6 Close the tray Be certain that it is closed completely In general your software will control the CD ROM directly Data CDs are accessed via the software Consult your software instructions for the operations of a data CD Windows compati ble CD ROMs will usually have an autoplay feature that starts the program when the CD is detected When the CD ROM is to be used as an audio CD pl...

Страница 32: ...y DVD video disks See Chapter 7 for more information about DVD use CD R CD RW Drive If your unit came the Combination Optical drive you will have the ability to write to CD R and CD RW disks The physical operation of this drive is the same as for a CD ROM or DVD drive as explained in the previous section CD R disks can be written to once although you can continue to add information to the disk unt...

Страница 33: ...system such as the resolution of your video image Adding Software If you purchased some other software or if you already own software that you will be installing on your new WinBook notebook system or if you buy software at a later date you will need to know how to install that software on the WinBook system Follow the instructions provided by the software manufacturer Most current software on CD ...

Страница 34: ...34 N4 manual w no OS 3 7 3 11 02 3 42 PM Page 34 ...

Страница 35: ...35 Chapter 2 Windows Help and Support Chapter 2 Windows Help and Support N4 manual w no OS 3 7 3 11 02 3 42 PM Page 35 ...

Страница 36: ...in the Search box of the Help and Support Center When connected to the internet the Help and Support Center becomes an even greater tool by expanding its capabilities in the following ways Through Windows Update your computer can always be up to date with the latest patches and drivers from Microsoft When connecting to Windows Update your computer will be scanned and the appropriate updates will b...

Страница 37: ...click away From the Windows desktop press the F1 key in order to bring up the Help and Support Center Alternatively you can click once on the Start Menu and then select Help and Support Once activated the Help and Support Center window will open up as depicted below Figure 2 1 Chapter 2 Windows Help and Support N4 manual w no OS 3 7 3 11 02 3 42 PM Page 37 ...

Страница 38: ...ngine will scan for Figure 2 2 After a quick scan the Help and Support Center will display any resources that match the keywords searched for Figure 2 3 Click on one of the hypertext links of the Suggested Topics in order to display the information that you are looking for Figure 2 4 Note The resources supplied by the Help and Support Center focus only on your WinBook computer as well as the opera...

Страница 39: ...pts explained in each chapter the manual does refer the reader to the Help and Support Center along with the exact keywords needed in order to bring up the correct resource Here is an example of the Help and Support icon found within this manual Figure 2 5 39 Chapter 2 Windows Help and Support Figure 2 4 Help and Support Center Main Setup Menu N4 manual w no OS 3 7 3 11 02 3 42 PM Page 39 ...

Страница 40: ...er is malfunctioning after you have recently installed something running System Restore from the Help and Support Center will allow you to revert back to a point before the installation occurred thus protecting your valuable data and the integrity of your system Why use the Help and Support Center Most likely the answer to your question can already be answered within the Help and Support Center Th...

Страница 41: ...support number The Help and Support Center is a dynamic resource from WinBook The Help and Support Center will be periodically updated by WinBook in order to give you the latest information about your WinBook computer Download updated Help and Support files for your WinBook at www winbookcorp com 41 Chapter 2 Windows Help and Support N4 manual w no OS 3 7 3 11 02 3 42 PM Page 41 ...

Страница 42: ...42 N4 manual w no OS 3 7 3 11 02 3 42 PM Page 42 ...

Страница 43: ...Chapter 3 Basic Computing 43 Chapter 3 Basic Computing N4 manual w no OS 3 7 3 11 02 3 42 PM Page 43 ...

Страница 44: ...nstalled RAM on your computer Windows will swap some programs from RAM to that hard drive When those bits of memory are needed Windows will swap them back into RAM and if nec essary swap other bits of memory to the hard drive Even with the fast data bus and fast hard drive in your WinBook notebook the reading and writing to the disk is slower than having the data available in RAM Some programs wil...

Страница 45: ...rive you can upgrade to a larger capacity drive See Chapter 10 for details about upgrading your hard drive The Device Manager While the Setup program see Chapter 8 tells your computer what equipment it is running the Windows Device Manager tells the operating system what equipment it is running It is a good idea to learn about the various components of your system and how they operate You might fi...

Страница 46: ...odem is capable of running two modes as a fax and as a modem which can be connected to other computers via their modems Faxing Your modem can allow the computer to send and receive faxes if you obtain fax software Any Windows application that has a print command can be used to generate faxes You can combine text and images from different programs into a single fax transmission To send a fax from w...

Страница 47: ...puter to the sending modem and if the receiving system decom presses the data as it is sent from the receiving modem to the receiving computer Thus it is possible to connect at higher speeds You should always try to connect at the highest rate of connection available to you The modems will negotiate the connection and establish the actual rate of transmission of information the key is the compatib...

Страница 48: ...e out what your caller is saying modems which com municate in high speed tones are more finicky If you find that your modem has many disconnect problems you might see if you can reduce the line noise in your phone lines sometimes the noise is in the lines from your telephone service provider and there is little that you can do Also if someone picks up a phone connected to the line and then hangs i...

Страница 49: ...ce connected to the Internet you can use this connection to send e mail download and upload files and connect to a variety of information and entertainment sources You will need a web browser such as the Internet Explorer pro gram that is included with Windows to be able to access information on the World Wide Web The browser program includes the necessary soft ware to handle most of the program t...

Страница 50: ...hould familiarize yourself with the operating system by running the introductory tour that is offered when you first start up your system If you have shut off that screen you can find the tour in the Help and Support Center of Windows 50 Search Help and Support Center using keywords control panel overview Search Help and Support Center using keywords desktop settings User s Manual N4 manual w no O...

Страница 51: ...51 Chapter 4 Mobile Computing Chapter 4 Mobile Computing N4 manual w no OS 3 7 3 11 02 3 42 PM Page 51 ...

Страница 52: ... WinBook notebook to provide even greater battery capacity The battery charges whenever the AC Adapter is connected to your system The battery will charge whether the system is off in the Hibernate mode or operating The fastest recharge occurs when the system is off or in hibernate mode It takes about 3 5 hours to fully recharge the primary bat tery when the system is powered down or in hibernate ...

Страница 53: ...ice that it begins to store significantly less charge If you replace the battery with a new one you might first need to initialize the battery so that the battery gauge in your WinBook notebook will be able to accurately measure the battery charge level Check the WinBook section of the Windows Help and Support center for information about replacing a battery in your system Changing You can purchas...

Страница 54: ... of the battery bay 4 While still holding the release in place grab the battery by the edges Angle the battery up from the bay and gently slide it out Figure 4 3 You can now let go of the battery release 5 Angle the new battery into the bay The front edge of the battery should slide under the lip of the system case 6 Gently lower the battery into the bay and push it until it clicks securely in the...

Страница 55: ... Windows built in power management features Windows is designed to help manage power on portable computers and you will find its features useful in conserving battery life ACPI also allows certain applications to exert control over power management Taking advantage of power management features can have a significant effect on the battery use you can get on a single charge A fully charged battery s...

Страница 56: ...t will start to give periodic beeps to remind you to save your work When approximately 5 10 minutes of battery power remain the beeps will accelerate Note You can silence the beeps by hitting the Fn End hot key combination When you receive the low power warnings you should shut down your system hibernate your system or connect to a power source If you respond immediately after receiving the warnin...

Страница 57: ...k If you like to work with a number of programs open on a regular basis you can use the hibernate mode to save the active session with those pro grams already opened Rather than wait for the system to shut down each program and then manually reloading each program the next time you are ready to work you can suspend and be ready to work once the session has been resumed 57 Chapter 4 Mobile Computin...

Страница 58: ...shioning and a secure posi tion Never check your WinBook notebook in as luggage when you are traveling Even the toughest carrying case won t protect it from such rough handling Although it is tempting to pack your WinBook notebook in your luggage it is apt to result in a broken system The best solution is to carry the WinBook notebook with you Avoid high and low temperatures While you travel in th...

Страница 59: ... modem in a hotel or at a new company check with the facilities manager To find an analog line you might look for a fax machine Your WinBook J Series notebook has built in circuitry protection for the modem in your system This circuitry will help protect your system from electrical damage but it is still recommended that you locate an analog line where possible Note that there are products availab...

Страница 60: ...case there is damage to your hard drive Travel can present considerable risks of system shock or theft Complete a full system backup before traveling Be familiar with your Setup settings or print a copy of them in case there is damage to those settings while you travel If you will be traveling to another country check with your travel agent to determine whether or not you will need special adapter...

Страница 61: ...ed on rear of your system case Brand or physically mark your computer to make for easy identification If you will be using an Internet provider or other on line service call ahead to find out local access numbers for your destination s In case your destination does not have outlets near convenient work spaces you might want to pack a short extension cord Remember to pack Your WinBook notebook Your...

Страница 62: ...or any critical software printed or CD including Windows Remember to Charge your battery Change your power management settings to more aggressive settings if appropriate Transfer the working files you will need Change your security settings passwords and Floppy Disk Controller access if you will be traveling in an insecure environment N4 manual w no OS 3 7 3 11 02 3 43 PM Page 62 ...

Страница 63: ...63 Chapter 5 Desktop Operation Chapter 5 Desktop Operation N4 manual w no OS 3 7 3 11 02 3 43 PM Page 63 ...

Страница 64: ...olume Refer to the Help and Support Center within Windows for directions on how to adjust your audio volume Playing an Audio CD You can play audio CDs through the sound system Place the audio CD in the drive see Chapter 1 for instructions on inserting a disk The Media Player in Windows will recognize the audio CD and launch the program to control the playback of the CD The Windows Media Player is ...

Страница 65: ...nal microphone designed for high quality voice recording which can be connected to your WinBook notebook through the microphone jack on the back of the system Wave files that you have recorded can be added to documents that support OLE Sounds embedded in a document will be played via the Windows software when double clicked in the document Check your software documentation to determine if your sof...

Страница 66: ...ns on how to set up a printer Other Parallel Devices Your parallel port can also be used with other parallel port devices e g a tape backup unit Your parallel port is capable of supporting enhanced ECP and EPP transfer modes ECP transfer mode provides significant performance increases for transfer to parallel devices such as printers EPP transfer mode provides increased performance for 2 way trans...

Страница 67: ...B keyboards can be plugged or unplugged during operation The external keyboard will not disable the built in keyboard so you will be able to use both devices simultaneously You can use the two keyboards in combina tion since the computer will not distinguish between the input from each keyboard External Pointing Device You can connect a PS 2 or USB mouse to your WinBook notebook If your mouse is W...

Страница 68: ...ok Note Not all USB devices provide a pass through port for other devices You might need a USB hub to allow several devices to be connected to the USB port of your system The system should automatically detect the new device and make it available for use If the device is not immediately recognized check the documentation for the device If the device is new to your system you might be asked to set ...

Страница 69: ...eam images from your camera into a slideshow like format See the Help and Support center in Windows Help file for detailed information LAN Port Windows is designed to allow for easy networking setup for a home or office network If you have a network to which you want to connect you can use a standard network cable with a RJ 45 jack to connect your WinBook N Series notebook to that network Your sys...

Страница 70: ...how to set up new hardware To connect your WinBook to the port replicator plug the port replicator into a USB port on the right side of your system Using the port replicator will allow you to make a single connection between your WinBook and the port replicator and allow you to start right into your work without having to make the connections to your keyboard printer etc each time The I O input ou...

Страница 71: ... Operation Search Help and Support Center using keywords winbook port replicator You can find more information about your port replicator in the Windows Help and Support Center N4 manual w no OS 3 7 3 11 02 3 43 PM Page 71 ...

Страница 72: ...72 N4 manual w no OS 3 7 3 11 02 3 43 PM Page 72 ...

Страница 73: ...Chapter 6 PC Cards PCMCIA 73 Chapter 6 PC Cards PCMCIA N4 manual w no OS 3 7 3 11 02 3 43 PM Page 73 ...

Страница 74: ... software coding that communicates between the card and the machine specific to the card this can drain your battery The PCMCIA port is ACPI compliant and will manage the power use by the card whenever possible The preloaded drivers will work with most cards designated as Windows compatible If you find that your card does not work with the preloaded drivers use the driver disk that came with your ...

Страница 75: ...vided more current drivers 4 If Windows does not recognize the card you will be prompted to complete the installation of the necessary drivers You can find the driver for your card use a standard driver for the hardware or if you have a disk from your manufacturer you can load the drivers provided Follow the instructions provided by the installation wizard If you use a standard driver and one not ...

Страница 76: ... might occur if you attempt to remove a card that is still actively linked to a network or modem connection 7 You can now eject the card Press the eject button in and the card will pop out Now press the button firmly in until the card ejects The button should remain in if it pops back out you can push it in until it clicks into place PC Card Tips You can hotswap PC cards while your computer is on ...

Страница 77: ...rive letter Check the documentation for your card and or device for further information Some PC cards may require additional system resources You might have to disable the serial port or another device to free resources for the card Refer to the Help and Support Center within Windows for information about hardware resources Check the card documentation for more information PCMCIA Network Connectio...

Страница 78: ...ok You can check the documentation for your SCSI controller or your SCSI devices to determine what other steps might be required for proper operation PCMCIA Modem Even if your unit came with a built in modem you might purchase a PCMCIA modem e g one that connects to a cellular phone Follow the steps above for installing and configuring your card Once the correct driver has been installed and the m...

Страница 79: ...79 Chapter 7 Video Settings Chapter 7 Video Settings N4 manual w no OS 3 7 3 11 02 3 43 PM Page 79 ...

Страница 80: ...bination that allows you manually to expand or decrease the size of the display for programs set to the 640 x 480 mode press Fn F7 to toggle the size of the display If you lower the resolution of your LCD you may find that the desktop area might be slightly pixilated The highest resolution of your LCD screen will provide the sharpest image This should not be the case for an external moni tor When ...

Страница 81: ...down a screen one line at a time The whole screen is thus refreshed at a certain interval as the CRT cycles down the screen and then returns to the top This speed is usually measured in Hz cycles per second which is a unit of frequency A refresh rate of 60 Hz will produce a slightly perceptible flicker of the screen that can cause eyestrain A rate of 72 Hz or faster will usually pro duce a comfort...

Страница 82: ...hem to the secondary moni tor To enable the Multiple Monitor function you will need to connect an external monitor to the External VGA Port on the back of your notebook It is recommended that you reboot after connecting the monitor as this allows the WinBook to properly recognize the presence of the external monitor DVD If your WinBook notebook came equipped with a DVD ROM drive you will be able t...

Страница 83: ...gs Search Help and Support Center using keywords DVD options Search Help and Support Center using keywords power scheme In order to play a DVD on your LCD screen you should have the screen set to the default resolution and color depth If you use another setting your DVD play back might lose clarity or the soft ware might be unable to func tion Since DVD activity will not reset power management tim...

Страница 84: ...84 N4 manual w no OS 3 7 3 11 02 3 43 PM Page 84 ...

Страница 85: ...Chapter 8 Configuring Maintaining Your System 85 Chapter 8 Configuring Maintaining Your System N4 manual w no OS 3 7 3 11 02 3 43 PM Page 85 ...

Страница 86: ...has booted you will need to exit Windows or whatever operating system you are running You can restart the computer by selecting Turn Off Computer in the Start menu then selecting the Restart option When the computer starts to reboot press the F2 key to enter the program Main Menu Once you have entered the Setup program you will be greeted by the Main Menu Figure 8 1 This menu allows you to make ch...

Страница 87: ...port site http www winbookcorp com Search Help and Support Center using keywords WinBook BIOS Figure 8 1 The Main Menu PhoenixBIOS Setup Utility F1 Help ESC Exit Select Item Select Menu Change Values Enter Select Sub Menu F9 Setup Defaults F10 Save and Exit Tab Shift Tab or Enter selects field System Time 16 19 20 System Date 02 27 2002 CPU Type Pentium R 4 M 1 6 1 2GHz Floppy Drive 1 44MB 31 2 Ha...

Страница 88: ...r the Primary Master Submenu ATAPI CD ROM This item displays information about the drive on the secondary IDE master which should be your CD ROM or DVD ROM drive Scroll down to this item and hit Enter to enter the Secondary Master Submenu Quiet Boot This item causes the WinBook logo to be displayed during the power on sequence Disabling this item will display the BIOS P O S T information during po...

Страница 89: ...e Auto option you will 89 Chapter 8 Configuring Maintaining Your System Figure 8 2 The System Devices Menu PhoenixBIOS Setup Utility F1 Help ESC Exit Select Item Select Menu Change Values Enter Select Sub Menu F9 Setup Defaults F10 Save and Exit If Auto Disabled is selected the Internal Touchpad will be dis abled when an external pointing device is con nected If enabled is selected both the Intern...

Страница 90: ...igure 8 3 WARNING Write down your password and store it in a safe place If you lose your password you will be unable to use your computer There is no way to clear or change a forgotten password You will have to send the computer back to the service department to have the password reset Supervisor Password Is This item displays the current status of the Supervisor Password Set or Clear Set Supervis...

Страница 91: ...ption If it is enabled a password will be required to boot the computer Either the supervisor password or the user password can be 91 Chapter 8 Configuring Maintaining Your System Figure 8 3 The Security Menu PhoenixBIOS Setup Utility F1 Help ESC Exit Select Item Select Menu Change Values Enter Select Sub Menu F9 Setup Defaults F10 Save and Exit Supervisor Password controls access to the setup uti...

Страница 92: ...a beside them are expandable categories Hit Enter to expand or collapse the category Ctrl Enter expands all the categories Shift 1 enables or disables 92 Figure 8 4 The Boot Menu PhoenixBIOS Setup Utility F1 Help ESC Exit Select Item Select Menu Change Values Enter Select Sub Menu F9 Setup Defaults F10 Save and Exit Keys used to view or configure devices Enter expands or collapses devices with a o...

Страница 93: ...set this card to be checked prior to the internal hard drive within the Hard Drive category Exit Menu Figure 8 5 93 Chapter 8 Configuring Maintaining Your System Figure 8 5 The Exit Menu PhoenixBIOS Setup Utility F1 Help ESC Exit Select Item Select Menu Change Values Enter Select Sub Menu F9 Setup Defaults F10 Save and Exit Exit System Setup and save your changes to CMOS Exit Saving Changes Exit D...

Страница 94: ...e Setup program in this session and exit the Setup program Load Setup Defaults Restores all the values to the default settings that were in place when you received your WinBook notebook You can now save these changes and exit or return to the other menus to make additional changes Discard Changes Restores all values to the settings that were in place before you entered the Setup program You can no...

Страница 95: ...eliminating those viruses if found If you have been making regular backups of your data you should be able to survive infection by a virus with minimal damage If you use your modem to upload and download files regularly you should be sure that you are checking the files for viruses Many antivirus programs will check files as they are received by the modem this can include checking information as i...

Страница 96: ...s your password is provided It will not however protect your data if the drive is removed and placed into another machine See above for information about setting this password Windows Passwords Windows comes equipped with an array of security features that allow an administrator or the user designated as one to limit access by specific users WARNING If you forget or lose your Windows password you ...

Страница 97: ...ions are an area where you want to be aware of the risk to your computer In addition to viruses another security risk of Internet connection is that you can permit access to files on your hard drive that have been designated for sharing If you share an Internet connection across a home network in Windows you should be aware of the level of file sharing that you have established for your home netwo...

Страница 98: ...hole configuration of files at once Software can be used to make that process automated If you are not likely to generate a lot of data you might be fine with backing up your work onto floppy disks You will still want to provide a backup of your whole system first in case you ever need to restore anything You should try to back up your files on a regular basis daily if you generate a lot of hard t...

Страница 99: ... be damaged or altered If you will not be going back to alter a file e g a previous year s tax records then leaving it on your hard drive is an easy invitation for accidental alteration Archiving such files will help prevent such mishaps Software Updates One way to insure the optimal operation of your WinBook notebook is to be certain that you have the most current software WinBook posts updated v...

Страница 100: ...dows Update icon found within the Help and Support Center Cleaning Case If your case becomes dirty you can clean it Make sure that the computer is turned off and the AC Adapter is unplugged You can clean the case with a soft lint free cloth If necessary you can use a mild deter gent applied to the cloth not to the computer After cleaning allow 30 minutes drying time Avoid any cleaner than has abra...

Страница 101: ...ur WinBook notebook If you work in a dusty environment you should try to vacuum often to avoid accumulation of dust on internal components Diskette Drives If you think your floppy disk drive needs cleaning you can purchase a disk drive cleaning kit from your computer retailer Such cleaning kits should be used sparingly Overuse can over abrade the drive head and can reduce drive reliability CD ROM ...

Страница 102: ...latively small amount of moisture can cause a short in electronic components If you see condensation appearing on other equipment around you you should not turn on your WinBook In general the optimal operating environment for your system in the range of 30 90 humidity The optimal storage environment for your system is in the range of 10 90 humidity Altitude Pressurized airplane cabins are not a pr...

Страница 103: ... used to power your battery are best dealt with appropriately You can return them to WinBook for disposal Call Customer Service at the number listed on your Quick Start Guide brochure and obtain a Return Materials Authorization RMA number 103 Chapter 8 Configuring Maintaining Your System N4 manual w no OS 3 7 3 11 02 3 43 PM Page 103 ...

Страница 104: ...104 N4 manual w no OS 3 7 3 11 02 3 43 PM Page 104 ...

Страница 105: ... Support Center within Windows For instructions on how to use the Help and Support Center refer to Chapter 2 in this manual To access the Help and Support Center press F1 while the mouse cursor is focused on the Windows desktop or click on the Start Menu and select Help and Support N4 manual w no OS 3 7 3 11 02 3 43 PM Page 105 ...

Страница 106: ...Action Boot password has been enabled Type in your password to continue If you have lost the password or the password has been enabled by accident you will need to return the unit to WinBook to have the password reset Problem System will not accept my password Actions Check the System Status LEDs to be sure that the Num Lock and or Caps Lock are not activated If you have forgotten your password th...

Страница 107: ...ections in the menu that pops up when the system has booted from the Restore CD to install Windows in the original configuration for your WinBook notebook If you have a full backup of your drive you should then be able to restore your programs and files to the drive from your backup Problem Cannot boot from floppy disk Actions Boot sequence might be set to access the C drive first Enter the Setup ...

Страница 108: ...ve the necessary files to properly boot Try another bootable CD CD is damaged If this is the Restore CD that came with your WinBook notebook contact Technical Support about obtaining a replacement Open the drive door and be sure that the CD ROM is properly seated in the drive Problem Computer does not come on when the power switch is turned on Actions Be sure to depress and hold the power switch f...

Страница 109: ...t must be closed to allow you to save to the disk If there is a hole on the left hand side of the disk pull the disk completely from the drive and turn it over You should find a sliding tab between the hole and the edge of the disk Slide the tab closed to save files on the disk Have you formatted the disk Some new disks are not formatted for use with your notebook If your disk is not for matted or...

Страница 110: ...o make certain that it is fully seated Have you formatted the disk Some new disks are not formatted for use with your WinBook If your disk is not for matted or if the disk is formatted for use with another type of computer Windows will notify you Format the floppy disk by clicking on My Computer then right clicking on the 3 1 2 floppy icon and selecting Format Problem Diskette will not eject from ...

Страница 111: ... not functioning check to see if the keyboard manufacturer provides a driver for the keyboard If you using a USB keyboard try disconnecting and reconnecting it to refresh the USB connection Miscellaneous Problem Date reads January 1 1980 or some other very early date Actions The lithium ion battery that maintains the system clock might be discharged There is a small built in battery pack that supp...

Страница 112: ... for damage to the cords or the adapter If cords or adapter are damaged replace them Problem System will not run on battery power Actions Be sure the battery is properly installed in the battery bay Plug in the AC adapter boot the computer and then check the battery level Be sure that it is charged PCMCIA Problem I cannot fit my PC Card into the PCMCIA slot Action If the card is a Type III card yo...

Страница 113: ...ting the WinBook will usually solve pointing device problems Problem Touchpad performs erratically Actions The touchpad may perform erratically if your fingers have excess moisture or perspiration Try drying your hands and cleaning the surface of the touchpad If you have a tendency to rest your wrists or the heel of your hand below the keyboard as you type be careful not to rest your hands on the ...

Страница 114: ...auses rapid consumption of battery life Action Make sure that your USB device has its own power source such as a printer or a powered hub Problem USB device does not function properly Actions Make sure the USB connection is secure If you have several devices chained together make sure that all connections are secure Some devices must be the primary device in a chain Check the documentation that ca...

Страница 115: ...be properly recognized and activated Video Problem Video display seems blurry or pixilated Action If you set your system for a lower resolution than the default your LCD display might display the images with some blur or pixilation If you have an external CRT attached it should be able to display the image without the distortion Set your LCD to a higher resolution 115 Chapter 9 Troubleshooting N4 ...

Страница 116: ... a good idea if you are installing software that you suspect may be unreliable or incompatible You can return your system to a point prior to the installation Doing so will remove any settings that were changed since the last configuration backup Check the software manufacturer s web site or the Microsoft website This might be a known problem and a patch might exist CD R Problem CD R disks that I ...

Страница 117: ...sferred to a CD R as data files will not play in an audio CD player CD RW Problem I cannot erase and rewrite over my CD RW disk Actions Make sure that the disk is a CD RW disk CD RW disks can only be erased a certain number of times After that the disk can no longer be erased If you have used the disk many times you might have used up its capacity for rewriting Discard and replace the disk Problem...

Страница 118: ...n ques tion This information should be supplied by your network administrator or internet service provider 118 Note Due to the unlim ited variety of network implementations WinBook is unable to provide technical support for networking functions Please see your net work administrator or internet service provider for all networking questions N4 manual w no OS 3 7 3 11 02 3 43 PM Page 118 ...

Страница 119: ...Chapter 10 Upgrading Your System 119 Chapter 10 Upgrading Your System N4 manual w no OS 3 7 3 11 02 3 43 PM Page 119 ...

Страница 120: ...ded by WinBook Corporation Your WinBook has two memory slots but only one is accessi ble for user upgrade the other will already contain a memory module You can obtain an SO DIMM module and upgrade to a larger memory configuration You can add memory to the other slot if it is empty or install a module with a higher capacity in the slot if it already contains a module Figure 10 1 120 Figure 10 1 S0...

Страница 121: ...he battery release lever and carefully angling the battery out of the compart ment 4 The memory compartment is the long and thin compartment in the middle of the unit Figure 10 2 121 Figure 10 2 Bottom of the WinBook notebook Memory Compartment Electrostatic Discharge can cause damage to SO DIMM modules and other computer components Always remember to 1 Keep the component in its protective pack ag...

Страница 122: ...ent cover and set it in a safe place Figure 10 3 6 Remove the compartment cover by sliding it toward the right side of the system and then angling it up and out 122 Figure 10 3 Removing the Screw User s Manual N4 manual w no OS 3 7 3 11 02 3 45 PM Page 122 ...

Страница 123: ...o install the new memory card hold the card with its gold edge connector toward the edge connector slot of the compartment In order to help you orient the cards the edge connector has been made with two unequal length sections You will only be able to insert the card in one direction 123 Figure 10 4 Replacing the Memory Card Be careful when insert ing or removing a SO DIMM module Forcing a SO DIMM...

Страница 124: ...down on the battery until it clicks securely into the bay 14 Turn the unit over connect your power cord if desired and restart the computer Your WinBook notebook should automatically register the new memory If the memory size indicated during the POST Power On Self Test that appears when you boot does not match your new memory configuration retrace the steps of the installation to be certain that ...

Страница 125: ...d object before beginning To Upgrade Your Hard Drive 1 Back up the installed drive completely Be sure that you have the bootable CD ROM that came with your WinBook notebook NOTE This is the bootable WinBook CD ROM that came with your system which has all the proper drivers for the WinBook hardware and a disk image utility for just this kind of upgrade 2 Power down the system completely You should ...

Страница 126: ...he bracket Remove the screws and set them in a safe place Angle the bracket off the drive Remove the adapter from the pins of the drive 7 Remove the new hard drive from its anti static bag You can use the same anti static bag to store your old hard drive 8 Connect the adapter to the pins of the new drive Angle the new drive into the rail kit Secure the four screws that hold the HDD to the rail kit...

Страница 127: ...of the note book as well as the pins of the new HDD 10 Press down gently on the rail kit bezel until it clicks into the locked position 11 Replace the RAM compartment cover making sure the screw hole in the cover lines up with the screw hole in the case Secure the cover with the screw 12 Insert your WinBook restore CD into the CD ROM DVD or Combo drive 127 Chapter 10 Upgrading Your System Figure 1...

Страница 128: ... formatted the complete file recovery process will start and proceed automatically Your system will now be restored to the original shipping configuration You will need to restore any files and programs created since you purchased the WinBook notebook 16 Depending on the backup system that you have you might need to load the backup software from your original disks before restoring your files 17 E...

Страница 129: ...raded to provide enhance ments These upgrades can be downloaded from the WinBook Web Page www winbookcorp com or obtained on diskette Technical Support can provide you with help in erasing the current firmware and replacing it with the updated version Use the Technical Support phone number provid ed on your Quick Start Guide to get assistance in upgrading your firmware 129 Chapter 10 Upgrading You...

Страница 130: ...130 N4 manual w no OS 3 7 3 11 02 3 46 PM Page 130 ...

Страница 131: ...131 Index Index N4 manual w no OS 3 7 3 11 02 3 46 PM Page 131 ...

Страница 132: ...52 BIOS 40 67 86 87 89 90 94 96 97 102 105 106 135 Boot 22 66 76 77 86 87 91 92 96 99 101 102 112 114 118 130 134 Boot Sequence 113 114 Bootable Floppy 62 101 CD Player 31 123 CD R 8 31 32 101 105 122 123 CD RW 31 32 123 Cleaning 8 106 108 119 Control Keys 6 23 24 Control Panel 21 50 Cursor 22 24 26 28 111 Date 9 33 36 87 88 101 117 Device Manager 45 46 77 Drivers 13 32 33 36 49 60 62 66 68 74 75 ...

Страница 133: ...02 103 105 113 130 131 133 134 Headphones 82 Hibernate 15 21 27 28 52 53 56 57 IDE 88 90 Install 13 22 33 40 45 55 66 70 75 77 78 80 84 92 113 126 127 129 134 Internet 9 21 36 40 48 49 61 64 65 70 103 104 106 139 Internet Explorer 9 21 49 IRQ 46 Keyboard 6 8 12 14 20 23 26 29 36 64 67 71 93 106 107 116 117 119 External 67 117 LCD 14 17 24 27 53 67 80 82 84 93 121LED 15 20 21 31 Lock Slot 16 104 In...

Страница 134: ...use 17 20 22 24 26 36 37 67 68 93 111 119 Module 59 126 127 129 130 133 Mute 64 My Computer 115 116 118 Network 18 45 47 49 62 66 70 74 76 78 103 106 119 135 Num Lock 20 21 24 112 Online Services 47 48 Parallel Devices 66 Parallel Port 16 17 58 66 94 95 105 120 Passwords 62 102 103 PCMCIA Modem 49 78 Plug and Play 66 68 77 Pointing Devices 22 25 26 107 119 Port Replicator 13 70 71 Power Management...

Страница 135: ... 86 91 93 94 96 98 100 102 112 114 120 131 134 135 Setup Program 45 55 67 86 88 99 100 102 113 114 120 131 135 Speakers 16 20 29 64 66 Standby 44 56 57 Start Menu 24 37 48 86 111 System Devices 120 Taskbar 27 76 88 Temperature 52 53 59 108 Time 22 28 48 49 53 55 57 64 71 80 82 86 88 101 103 104 106 119 Touchpad 20 22 25 26 67 107 119 Travel 59 61 74 104 Upgrade 45 105 126 131 135 Index Index N4 ma...

Страница 136: ...User s Manual USB 13 16 25 66 71 93 101 102 105 116 117 120 121 Viruses 97 101 103 Volume 21 25 29 31 64 Wave Files 65 World Wide Web 48 49 65 101 136 N4 manual w no OS 3 7 3 11 02 3 46 PM Page 136 ...

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