Wideye iSavi SH-100, Руководство пользователя

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59
iSavi
™
User Guide
23. How do improve the incoming / outgoing call quality?
Verify that the Wi-Fi signal of your smart devices or personal computer is good. You are recommended
to stay within 5 meter to your iSavi ™ during calling session.
Navigate to Telephony > SIP setting > SIP Server to change the RTP Codec.
The RTP codec is an audio encoding. The quality of the voice is dependent on your smart devices.
You may change the RTP codec for better voice quality.
24. Where do I download the Quick Start Guide, User Guide and LED Status Quick Reference
Guide?
You can get these documents from www.wideye.com.sg . Navigate to Support > Downloads > User
Guides
.
25. What should I do if I have forgotten the admin password?
New temporary login password is required to unlock the iSavi ™ terminal.
Contact your service provider.
With SIM Card inserted, power on the terminal with the AC adapter connected.
Open any web browser with http://isavi and log in with the following information.
Username: admin
Password: (leave it blank)
Click Log in .
A token pin code will be generated. Email the token pin code to your service provider within 24 hrs. As
an anti-theft procedure, Wideye technical support team will only provide the temporary admin password
to your service provider.
Log in web console using the given temporary admin password.
Initiate a factory reset through Settings > Terminal Settings > Factory reset (enter code 0000)to reset
the admin password to a default value.
The token is valid for 24hrs for iSavi ™ . Customer is expected to perform a “Factory Reset” once they gain
temporary access to the Web Console.
Note:
Check that iSavi ™ is powered on the entire time until the temporary password is generated and entered,
since a different token pin code is generated at every power cycle. The token pin code is valid for 24hrs
for iSavi ™ . Customer is expected to perform a “Factory Reset” once they gain temporary access to the
Web Console.
26. How do I send text messages using the Voice app?
Login to the Control app before using the Voice app to send or receive SMSs.
27. Control app or Web Console is disconnected during login session.
Control app or Web Console is the user interface for configuration settings of your iSavi ™ . It is designed
to allow only one control device to login to the Control app and another control device to login to the Web
Console at the same time.
When a first device is logged into the Control App or the Web Console, it will automatically be disconnected
when you use a second device to login to the user interface.
Note: The Control app and the Web Console are limited to one control device to be connected at any one
time. Multiple devices can simultaneously access all other functions of your iSavi ™ .