WhisperKool Twin Ceiling Mount H.E. CM12000, Руководство пользователя

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Unit leaks water
Possible cause Solution
Evaporator unit is not level Evaporator unit should be level on the wall to prevent leaking
Drain line clogged or kinked Check drain line to make sure wat er can flo w freely
Drain is clogged, preventing water from escaping Disconnect drain and clear it out; check drain for blockage
Drain line does not have a downward slope Fix drain line so there is a downward slope from the unit to the drain
Coil is iced, causing drain pan to freeze and water to over flo w Melt ice with blow drier. Soak up with a towel.
Condensate pump needs to be reset Disconnect and reconnect the black cables attached to the pump
Unit runs but does not cool
Possible cause Solution
Lack of air flo w Make sure fan is unobstructed and that the evaporat or filt er,
evaporator coil, and condenser coil are clean and free of debris
System undersized Contact Customer Service at 1-800-343-9463
Compressor is overheating Shut syst em off f or 1 hour to allow compressor to cool. Turn back on
and check for c ooler air flo w out. If compressor runs, check for and
clean condenser coil as possible cause of compressor overheating.
If problem repeats, contact you installing technician to assist with
troubleshooting.
Evaporator fan runs but compressor does not
Possible cause Solution
Running an Anti-Frost Cycle 1) If the system is maintaining the correct cellar temperature and
there is a dripping sno
wflake symbol illumina ted on the control, the
system is going through an Anti-Frost Cycle. No action is required.
2) If the system is not maintaining the correct cellar temperature,
this may be due to a dirty evaporat
or filt er or coil.
3) Call installing technician to troubleshoot, as the system may be
low on charge or require an adjustment to the TXV.
Compressor and/or starting components faulty Please contact the installing technician to troubleshoot
System may be performing the WHM function Allow cooling system to revert back to cooling mode
Compressor may have overheated Shut syst em off f or 1 hour to allow compressor to cool. Turn back on
and check for c ooler air flo w out. If compressor runs, check for and
clean condenser coil as possible cause of compressor overheating.
If problem repeats, contact your installing technician to assist with
troubleshooting.
Compressor runs but evaporator fan does not
Possible cause Solution
Faulty fan motor Please contact the installing technician to troubleshoot
Faulty controller Please contact the installing technician to troubleshoot
Compressor short cycles
Possible cause Solution
Evaporator unit blows on bottle probe Move bottle probe to a more central location
System low on refrigerant charge Please contact the installing technician to troubleshoot
Condensing fan motor/capacitor faulty Please contact the installing technician to troubleshoot
Compressor and /or starting components faulty Please contact the installing technician to troubleshoot
Humidity in cellar too low
Possible cause Solution
Not enough moisture Purchase and plac e a humidifier (or a dec orative fountain) in cellar
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08/04/21