June 11, 2015, 715004752 Rev. A
Page 122
Deuterium lamp
does not light
Faulty lamp
Replace the lamp.
Lamp not plugged in
Plug in the lamp connector.
Nonperforming or
malfunctioning lamp
power supply board
Contact Waters Technical Service.
Lamp switch in the
“off” position
Inspect the rear panel connections or
timed event within a method.
Ethernet problems
Nonperforming or
malfunctioning
Ethernet cable
Replace the Ethernet cable.
Front panel display
fails to illuminate
Broken electrical
connection
Inspect electrical connections.
Fuse blown
Inspect and, if necessary, replace
fuse(s).
Nonperforming or
malfunctioning LCD or
control board
Contact Waters Technical Service.
Front panel
displays odd
characters
Faulty EPROMs
Nonperforming or
malfunctioning LCD
control board
Contact Waters Technical Service.
In dual-wavelength
mode, time scale is
incorrect
Sampling rate on
controller is
>
1 pt/s
In dual-wavelength mode, you must
select a data sampling rate of 1 point
per second.
Keypad not
functioning
Keypad defective
1. Cycle power to the detector and
run the keypad diagnostic test.
2. Contact Waters Technical Service.
No sample and
reference energy
Lamp burned out
Attempt to reignite using the lamp
key.
Replace the lamp.
Lamp extinguished
Check the lamp icon.
Run the Sample & ref energy
diagnostic test.
Peak out of range
error at start up
Cuvette in cuvette
holder; mobile phase
absorbance too high;
air bubbles
1. Remove cuvette from cuvette
holder.
2. Be sure the flow cell mobile phase
does not absorb above 250 nm.
3. Ensure that no air bubbles are in
the flow cell.
4. Recalibrate the detector.
If problems persist, contact Waters
Technical Service.
Table 5–2:
General system troubleshooting (continued)
Symptom
Possible cause
Corrective action
Содержание 2489
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