Wake N Grill Page 18
Care and Maintenance
Periodic maintenance:
Wipe down surfaces with damp cloth. Soap and water may be used to clean. Avoid harsh chemicals as they
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will damage the painted/polished surfaces.
The bamboo cutting board should be oiled on a regular basis using food grade mineral oil, minor cracks may
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appear and are normal.
The bag and cases may be washed using soap and water and air dried prior to storage
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Twist-Lock (#WNG-TWST-LK) threads can be lubricated periodically with Dry Film Lubricant.
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All Mounting and bracket bolts should be check annually for looseness, tighten if necessary.
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5 Year Limited Warranty
We offer a 5 Year Warranty on our products along with a 30 day money-back guarantee. If you are not satisfied with
our products in any way, return the item and we will refund your money!
Warranty Information
Dukes Marketing L.L.C. (Wake N Grill) warrants to the original purchaser that this product will be free from defects
in material and workmanship under normal use for a period of five (5) years from date of original purchase from
an authorized Wake N Grill dealer. See exclusions for specific items not covered or with limited warranty. Should
repair be necessary under this warranty for any reason due to a manufacturing defect or malfunction during the
warranty period, Wake N Grill will repair or replace (at its discretion) the defective product with equivalent product
at no charge. Discontinued products may be replaced with equivalent products. Any applicable implied warranties
are limited in duration to a period of the express warranty as provided herein beginning with the date of the original
purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. This
warranty is limited to defects in material and workmanship, and it does not apply to loss or damage due to accident,
misuse or negligence, or any cause occurring after delivery to the original purchaser.
Warranty Claims
Defective merchandise must be returned to your local authorized Wake N Grill Dealer for warranty issues. To locate
an Authorized Dealer please email or call Wake N Grill direct. If the return of defective merchandise is necessary,
call Wake N Grill at (480) 686-3130 to obtain a Return Authorization (RA) number. Package all defective items in the
original container or in a suitable package that will prevent shipping damage, and return to:
Wake N Grill
134 E. Broadway Rd. #101
Mesa, AZ 85210
Warranty Exclusions:
The following items have a limited warranty:
Plastic components (1 year)
1.
Bamboo Products (1 year, cracks resulting from misuse or improper care not covered)
2.
Chrome finish (1 year)
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Anodized finish (1 year)
4.
This warranty is valid only if the product is used for the purpose for which it was designed.
Wake N Grill does not cover:
Damage resulting from negligence, misuse, or accident
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Items physically damaged due to abuse
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Freight damage or mishandling
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Items previously repaired by any unauthorized repair facility
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Items returned by unauthorized individuals or dealers
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Return shipping of non-defective items
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The cost of shipping product to Wake N Grill
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Installation slips and marks as a result of installation
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Normal wear-and-tear from use, storage, and transportation
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Damage caused by exposure to water and/or excessive heat
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Items damaged from cross-threading fasteners or improper installation tools and techniques.
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Damage resulting from items coming into contact with objects such as bridges, other boats, etc.
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