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Wacom Cintiq Companion 2, Руководство пользователя

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General problems 

The computer does not have an available USB port. 

Check if there is an available 
USB port on a USB hub. If not, 
you will need to add a USB hub 
or USB card. 

A tablet status LED does not illuminate. 

 

Verify that the tablet USB 
cable is properly connected 
to the tablet and to an 
active USB port. 

 

If you are connecting to a 
USB hub device, make sure 
the hub is connected to an 
active USB port and that 
the hub is active. 

 

Try using another USB port 
or USB cable. 

The computer does not go to sleep. 

When you are not using your 
tool(s), such as a pen or mouse, 
remove them from the tablet 
surface or the tablet will continue 
to send data, keeping the computer 
awake. Other metallic or other 
conducting objects can also cause 
the tablet to send data. Keep the 
tablet surface clear of all objects 
when not in use. 

The screen cursor is very erratic or jumps to unexpected locations. 

On rare occasions the tablet may 
receive interfering radio 
frequencies from a computer 
monitor or nearby AM radio station. 
If you notice interference from a 
monitor, move the tablet at least six 
inches away from the monitor, or 
change the monitor refresh rate or 
monitor resolution. 

Содержание Cintiq Companion 2

Страница 1: ...res and functionality of the operating system If you change modes by connecting or disconnecting the Cintiq it will automatically switch to the new mode You can move and share information between the...

Страница 2: ...Charging or Not Charging The color of the battery status LED on the pen display also indicates battery condition To charge the Cintiq in Mobile Mode connect the Cintiq to a power source using the pro...

Страница 3: ...r create automatic settings for a number of applications See Customizing the ExpressKeys and About your Cintiq Companion 2 Rocker Ring The four position Rocker Ring allows you to further customize you...

Страница 4: ...t 13 DC jack 14 Power Status LED 15 2 in 1 connector 16 MiniDisplay port 17 SD port 18 USB 3 0 port 19 Headphone jack Cintiq Companion 2 Mobile and Desktop Modes The Desktop Mode is enabled when the C...

Страница 5: ...ode function much the same as in Desktop Mode In some instances Mobile Mode applications may not support all pen features Touch is disabled when the pen is brought within proximity of the screen appro...

Страница 6: ...10 Click OK to accept the calibration or Try Again to recalibrate Care and maintenance Simple care and maintenance will ensure optimum performance from your Wacom product Keep the pen and pen display...

Страница 7: ...al tactile feedback when you are working an Airbrush They are installed in the same manner as a standard pen nib Wacom Tablet Properties overview Use the Wacom Tablet Properties to customize your pen...

Страница 8: ...cons to customize those settings A tool icon appears after you have used that tool Default returns the selected tab to its default settings About displays the software version and diagnostic informati...

Страница 9: ...tablet Click on the Wacom Tablet Properties Options button to access the Options dialog Note The Brightness Adjustment setting is available only on the Intuos Pro The side switch mode settings are Hov...

Страница 10: ...settings The Application list enables you to add individual applications and then customize your tool settings for that application For example if you select an application icon and change the Grip Pe...

Страница 11: ...create custom settings or browse to select the executable file of any application installed on your computer 4 Click OK To remove an application specific setting 1 In the Tool list select the tool fro...

Страница 12: ...Tablet Properties to customize the functions that are assigned to tool buttons ExpressKeys or the Touch Ring settings Note that button function options may vary depending on your tablet model Button...

Страница 13: ...ence click OK o Note Because the Enter Windows and return Mac keys can be selected as a defined keystroke they cannot be used to select OK Enter a name for the keystroke definition You can create diff...

Страница 14: ...on the next open application Open Run Opens a dialog to select a specific application file or a script to launch Browse to select the item and it will appear in the Name box Click OK to assign the it...

Страница 15: ...le sequence Ink Toggle Mac Toggles the Ink in any Application function of Ink on and off When Handwriting recognition is turned on Ink recognizes and converts your handwriting into text and inserts it...

Страница 16: ...entire desktop or display Depending on your settings some portions of the active area may no longer be usable when this option is selected When deselected the correct scale or proportions are not mai...

Страница 17: ...b in Wacom Tablet Properties then choose functions from the dropdown menus For the Cintiq 22HD and Cintiq 24HD which have a set of ExpressKeys on both the left and right bezels there is a separate Lef...

Страница 18: ...ts is now available from the On Screen Controls tab in Wacom Tablet Properties You can choose a Radial Menu display by clicking the circular icon in the dialog that opens from the On Screen Controls t...

Страница 19: ...maximum distance in screen pixels that the screen cursor can move between clicks and still be accepted as a double click Increasing the double click distance makes double clicking easier but may cause...

Страница 20: ...when navigating with touch Touch the tablet surface with your fingers and move them in the same direction Pen input A method of controlling a computer using the pen Pen mode A pen input method of posi...

Страница 21: ...nses the amount of tilt between the tool and the tablet This is used to create natural looking pen brush and eraser strokes in applications that are tilt sensitive Touch A method of interacting with a...

Страница 22: ...reate application specific settings that will override the behavior of the integrated application Using multi touch The multi touch features of your pen tablet or pen display enable you to interact wi...

Страница 23: ...Standard Gestures tab Touch options can be individually enabled or disabled within the Wacom Tablet Properties Touch is on when it is selected in the Touch Options tab or the toggle switch on the bac...

Страница 24: ...ch option sequentially from top to bottom This option can also be changed by assigning it to an ExpressKey You can also Customize your touch experience and customize the ExpressKeys to perform some to...

Страница 25: ...ty To create a new Screen Key panel or to edit duplicate or delete an existing panel 1 Open Wacom Tablet Properties 2 Click Functions in the Tools list 3 Click the On Screen Controls tab The Edit butt...

Страница 26: ...vertical strip with one key initially assigned to Settings The rest of the keys will be disabled until you choose settings for them To change the layout of the panel click a different Layout button 7...

Страница 27: ...s To customize a Screen Key panel 1 Select the name of the panel in the Panels list 2 Select the functions for each of the keys from the dropdown menus under Key Assignments Each key will display the...

Страница 28: ...to an ExpressKey or a Rocker Ring button 1 Select the ExpressKey or Rocker Ring tab 2 Select On Screen Controls from the dropdown menu for an ExpressKey or Rocker Ring button then choose the panel you...

Страница 29: ...o Press the associated ExpressKey or Rocker Ring button Use the Screen Key o Press the key for the desired function The panel will close after you press the key unless you click the Push Pin icon to k...

Страница 30: ...o a new position in the list Manage your On Screen Controls o Save the panels you have created to your computer or to the Wacom Cloud using the Backup and Restore features on the Wacom Desktop Center...

Страница 31: ...tes Not all setting options may be available on your Cintiq Wacom Display Settings are supported on the Cintiq Companion Hybrid and Cintiq Companion 2 in Desktop Mode only They are not supported in Mo...

Страница 32: ...r remaining on screen too long Note Wacom Display Settings are supported on the Cintiq Companion 2 in Desktop Mode only They are not supported in Mobile Mode Display Settings Set Color The Set Color d...

Страница 33: ...e support for pen input Pen features are supported in all versions of Windows except Windows 7 Starter and Home Basic and Windows Vista Home Basic They include Handwriting recognition Quickly enter ha...

Страница 34: ...ng on your pen May not be available in all regions The side switch can be operated with your thumb or forefinger Use the Pen tab in the Tablet Properties to set the side switch functions See Using the...

Страница 35: ...er settings To further customize tip or eraser pressure settings select the Pen or Eraser tab and click on the Customize button Options within the Pen Feel Details dialog let you independently change...

Страница 36: ...Tool list after you touch the tablet surface with the tip of the pen The Tablet Properties then shows the new tool and the options for customization The Art Pen supports a pressure sensitive tip and e...

Страница 37: ...the upper or lower side switch The selected function for the switch occurs when you bring the pen tip within 10 mm 0 4 inch of the tablet surface without touching the tablet and then press the side sw...

Страница 38: ...t the beginning of brush strokes in some drawing applications This may also cause a delay at the beginning of a drag action or inking stroke If so try setting a smaller double click distance and using...

Страница 39: ...on a secure remote server See Wacom Desktop Center Backup and Restore using Wacom Tablet Preferences File utility You can also back up and restore your settings and preferences to your computer using...

Страница 40: ...e lower tab in the slot tilt the Cintiq toward the stand and insert the tab for the incline you want to use into the other slot Make sure both tabs are fully inserted into the slots Using your Cintiq...

Страница 41: ...cess to information about the features and capabilities of your pen display You can access the Help topics for the Wacom Tablet Properties or Wacom Desktop Center at any time by clicking the icon on t...

Страница 42: ...pen on the pen tablet surface to move the screen cursor o When you place the pen tip on or close to the active area the cursor should jump to a corresponding position at the pen tip o Lift the pen ti...

Страница 43: ...ser function may not work in some applications when using an added pen tablet or pen display Using the Rocker Ring and Center Button You can assign the positions of the Rocker Ring and Center Button t...

Страница 44: ...your Cintiq at any time Your display will vary depending on the model of Cintiq that you are using To use Settings View In the Tablet Properties ExpressKeys tab set an ExpressKey to Settings To view t...

Страница 45: ...touch by selecting the Standard Gestures tab on a Mac or the Touch Options or My Gestures tab in Windows In Windows select the My Gestures tab is visible if you select the Use Wacom Gestures option i...

Страница 46: ...d adjusts tracking and navigation speed of the screen pointer Choose Fast to move the screen cursor quickly with less motion Scrolling Speed adjusts the speed of the scroll touch gesture Pointer Accel...

Страница 47: ...product Help You can access Help by clicking the question mark icon in the Tablet Properties or selecting the Help Support option from the Wacom Desktop Center If the Help does not have the answer yo...

Страница 48: ...usually move the tablet to a USB hub 3 Test touch Attempt to move the screen cursor by tracking your finger across the surface Then tap to select an item o If the tablet driver does not load properly...

Страница 49: ...one click the Close button Testing the Rocker Ring 1 With the Diagnostics dialog box open observe the Tablet Info column as you test the Rocker Ring Be sure you have selected the tablet unit you are t...

Страница 50: ...es when testing the Rocker Ring Testing a pen If your pen does not work as you expect check the assigned functions or reset them to their default conditions You can return a tool to its default condit...

Страница 51: ...The X Data and Y Data values should change to reflect the tool position 8 Test your pen switches A status LED should brighten each time you click with the tool tip press the side switch or press the t...

Страница 52: ...ace and slowly rotating the pen on its axis The Rotation value should change as you rotate the pen 12 When you are done click Close 13 Visit Customer Care to check for new drivers for your pen tablet...

Страница 53: ...ibility conflict with your pen tablet and a new hardware or software product check Wacom Customer Care to see if a new driver is available for your pen tablet 4 Test your tablet and tools Consult the...

Страница 54: ...ter does not go to sleep When you are not using your tool s such as a pen or mouse remove them from the tablet surface or the tablet will continue to send data keeping the computer awake Other metalli...

Страница 55: ...e the Cintiq o Set your preference to extended desktop is displayed across both monitors or mirror an image of the desktop is on each monitor if one or the other is not working The tablet is set to Ex...

Страница 56: ...e working with See Application specific settings Mac On startup A dialog tells you that the driver failed to load or The tablet preferences have not yet been created The tablet was not detected at sta...

Страница 57: ...Go back to System Preferences and Ink and enable handwriting recognition Test the Ink function using your pen tablet and pen If this procedure does not resolve your problem contact Apple Support for f...

Страница 58: ...g a lighter Tip Feel Set an ExpressKey to Double Click and use it to issue double clicks The pen selects everything or will not stop drawing Open the Wacom Tablet Properties Pen tab Move the Tip Feel...

Страница 59: ...your pen tablet or a Wacom tool specified for use with the product Be sure to press the side switch when the pen tip is within 10 mm 0 4 inch of the tablet active area Do this without pressing down o...

Страница 60: ...Tablet Properties click on the Touch icon and go to the Standard Gestures My Gestures or Touch Options tab Be sure the Enable Touch option is selected Touch does not seem to fully work The screen curs...

Страница 61: ...elease the pen button or lift the pen tip from the surface when you are done In some application windows the document will precisely follow the cursor as you move the pen tip In others it will simply...

Страница 62: ...handed use Pen Touch Buttons o Touch Settings Select settings for touch input and gesture settings o Pen Button Settings Access the Tablet Properties settings for the following features Pen provides...

Страница 63: ...in an XML Extensible Markup Language file Some software developers create custom settings files which are designed to provide optimum performance when using your Wacom pen tablet or pen display with...

Страница 64: ...space on each monitor and the cursor is displayed on each monitor simultaneously Example of tablet mapping to the entire system desktop which is displayed on two monitors You can set an ExpressKey Ro...

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