Testing the Touch Ring (Cintiq 24)
1.
With the Diagnostics dialog box open, observe the
Tablet Info
column as you test each Touch
Ring. Be sure you have selected the tablet unit you are testing from the
Tablet Info
column.
2.
Slide your finger around the entire circumference of the Touch Ring and watch the
Left Touch
or
Right Touch
number, depending on which Touch Ring you are testing.
3.
Press the
Touch Ring
mode buttons to toggle between modes, and note whether the Status
LEDs illuminate. As you press each button, an overlay will appear briefly on your display screen
to show the button function assignments. The button number is shown next to either the
Left
Buttons
or
Right Buttons
category. If any of the functions are set to
Skip
, the corresponding LED
will be skipped in the toggle sequence.
4.
When you are done, click on the
Close
button to exit the dialog.
If these tests fail, you may have defective hardware. Visit Wacom Technical Support.
Important:
Some applications can override and control the ExpressKey or Rocker Ring
functions. Consider closing any open applications except the Wacom Tablet Properties when
testing the Rocker Ring.
Testing a pen
If your pen does not work as you expect, check the assigned functions or reset them to their
default conditions.
You can return a tool to its default condition by removing it from the Tablet Properties
Tool
list.
Select the tool and click on the
Tool
list removal button (minus sign) to the right. After the tool
has been removed, place it onto the tablet surface to put it back in the
Tool
list with its default
settings.
1.
If the driver software has not loaded, the pen will not work properly. You will be able to
use the pen tip to move the screen cursor and click, but there will be no other pen
functionality.
2.
Move your pen across the active area. The screen cursor should move in the
corresponding direction on your monitor or display screen.
3.
Press the pen tip against the surface of the pen tablet. On the Intuos pen tablet, the Status
LED will light. On all other pen tablets and pen displays, the Status LED will brighten.
Without applying pressure to the pen tip, hold the pen tip within approximately 10 mm
(0.4 inch) of the tablet surface and press the side switch. The LED will brighten again.
4.
Press the eraser against the surface. The LED will brighten.
5.
Open the Wacom Tablet Properties and click on the
About
button. In the dialog that
appears, click
Diagnose
...
