Troubleshooting
Page 41
Testing your input tools
If the Grip Pen, or the Cintiq ExpressKeys or Touch Strips do not work as you expect, it is a good idea to
first check the assigned functions or reset them to their default conditions. A quick way to reset a pen to
its default settings is to remove it from the T
OOL
list by clicking on the list’s [ – ] button. After the pen has
been removed, place it back onto the display screen surface and the pen will be re-added to the T
OOL
list with its default settings.
Open the Wacom Tablet control panel and click on the A
BOUT
button. In the dialog box that appears,
click on the D
IAGNOSE
... button to open the D
IAGNOSTICS
dialog box. The D
IAGNOSTICS
dialog box
displays dynamic information about the Cintiq pen display tablet and pen. This information is used
when testing Cintiq and your input tool.
If more than one Cintiq unit is connected to your system, be sure to select the unit for which you are
testing in the T
ABLET
I
NFO
column.
Note:
When testing your tool buttons, if a button is set to P
OP
-
UP
M
ENU
or O
PEN
/R
UN
..., that
function will occur when the button is pressed. In this case you may want to change that button’s
function before testing.
Testing the ExpressKeys
1.
With the D
IAGNOSTICS
dialog box open, observe the T
ABLET
I
NFO
column as you test the
ExpressKeys. If you have more than one Cintiq unit connected to your system, be sure to select
the unit you are testing from the T
ABLET
I
NFO
column.
2.
Test the keys by clicking them one at a time. Each time you press a key, its number will be
displayed next to either the L
EFT
K
EYS
or R
IGHT
K
EYS
category, depending on which keys group you
are testing.
When you are done, click the C
LOSE
button to exit the dialog box.
Testing the Touch Strips
1.
With the D
IAGNOSTICS
dialog box open, observe the T
ABLET
I
NFO
column as you test the Touch
Strip(s). If you have more than one Cintiq unit connected to your system, be sure to select the unit
you are testing from the T
ABLET
I
NFO
column.
2.
Slide your finger up or down along the entire length of the Touch Strip you want to test. As you
touch and move your finger along the Touch Strip, a number will indicate the current finger position
for the respective Touch Strip next to L
EFT
T
OUCH
S
TRIP
or R
IGHT
T
OUCH
S
TRIP
.
When you are done, click the C
LOSE
button to exit the dialog box.
Cintiq21UX_Manual.fm Page 41 Friday, January 28, 2005 6:49 PM
