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Appendix
Appendix 1 Q & A
Q: How to find my password if I forget it?
A: Reset the device to the default factory settings.
Default IP: 192.168.226.201
User name: admin
Password: 123456
Q: Fail to connect devices through IE browser, why?
A: a. Network is not well connected. Please check the connection and make sure it is connected well.
b. IP is not available. Reset the valid IP.
c. Web port number has been revised: contact administrator to get the correct port number.
d. Exclude the above reasons. Recover default setting by IP-Tool.
Note:
Default IP: 192.168.226.201, mask number: 255.255.255.0
Q: IP tool cannot search devices, why?
A: It may be caused by the anti-virus software in your computer. Please exit it and try to search device again.
Q: IE cannot download ActiveX control. How can I do?
A. a. IE browser blocks ActiveX. Please try as below.
1 - Open IE browser. Click Tools-----Internet Options….
2 - Select Security------Custom Level….
3 - Enable all the sub options under “ActiveX controls and plug-ins”.
4. Then click OK to finish setup.
b. Other plug-ins or anti-virus blocks ActiveX. Please uninstall or close them.
Q: No sound can be heard, why?
A: a. Audio input device is not connected. Please connect and try again.
b. Audio function is not enabled at the corresponding channel. Please check AUDIO item to enable this function.
