36
Service Diagnostics and Procedures
© 2011 Viking Preferred Service
Component Testing
Component
Volts
Ohms
Amps
Test Location
Igniter
120V
0
ї
N/A
Base to tip
Ignition Switch (pressed)
N/A
0
ї
N/A
Switch leads
Ignition Switch (open)
N/A
Open
N/A
Switch leads
Rotisserie Switch (On)
N/A
0
ї
N/A
Switch leads
Rotisserie Switch (Off)
N/A
Open
N/A
Switch leads
Transformer
120
400
ї
N/A
Input leads
Transformer
2.5
4.4
ї
N/A
Output leads
Troubleshooting Guide
Below are some general guides should a problem be detected. Please refer to the test procedures in this
manual to determine the defective component.
Problem
Probable Cause
Correction
E-Series grill won’t light
when ignition switch is
pressed
Gas Supply
Control Knob
Igniter
Grill Valve
Verify gas is on and available.
Verify control knob is off.
Verify spark when ignition switch is pressed.
Verify gas is flowing from valve
Burner flame is yellow
or orange with gas odor
present
Burner inlet
Air shutter
Verify no obstructions are present.
Verify proper adjustment.
Low heat with knob on
“High”
Gas supply line
Gas supply
Gas pressure
Burner Orifice
Air Shutter
Verify the line is not restricted.
Verify adequate sufficient supply.
Verify proper gas pressure.
Verify no debris or obstructions.
Verify opening is not too far open or too far closed
Burner will not light
Igniter
Clogged Ports
Thermocouple
Verify continuity and no cracks.
Verify no debris in ports.
Verify spark at thermocouple.
Burner light, but will not
hold flame once button is
released
Thermocouple
Safety valve button
Infrared screen
Verify thermocouple is not kinked.
Hold button until burner remains lit.
Verify no black spots on screen.
Grill rotisserie fails to
operate
Electrical cord
Circuit breaker
Power supply
Verify secure connection.
Verify breaker is not tripped or fuse is blown.
Verify power is available.
WARNING
To avoid risk of electrical shock, personal injury, or death, disconnect gas supply and electrical power to unit
before servicing. After servicing, reconnect electrical power and gas supply.
