Document: LT0439 Vigilant
MX1-Au
Operator Manual
Issue 1.73
23 October 2018
Page 10-7
Troubleshooting LCD Messages
LCD Message
Meaning/Cause(s)
Action
“Unable to Test: Battery
low”
CONTEXT: Battery test
attempted.
The battery voltage is so a
battery test is not permitted.
Wait for the battery to re-
charge.
“Unable to Test: Mains
failed”
CONTEXT: Battery test
attempted.
Battery tests are not permitted
while mains power is failed.
Wait until mains power is
restored.
“Unable to Test: No
battery”
CONTEXT: Battery test
attempted.
There is no battery connected
or the battery is completely
discharged or faulty.
Connect good batteries and
try again, or wait until the
batteries have charged.
“-Verified-”
CONTEXT: Logon display
The user code and PIN
entered matches that
contained in the active
configuration data file.
“Zone not configured in
database”
CONTEXT: Zone recall
The SID specified by the zone
number that has been
entered, does not appear in
the list of SIDs in this panel’s
configuration database.
If you need to recall a zone
from the specified SID from
this panel, you need to add
the SID to the configuration
data file.
#74 Pvar dataflash fail
#75 zone disables
dataflash fail
#76 pnt disables
dataflash fail
#77 History dataflash
fail
CONTEXT: Software fault point
status display
Persistent variables, zone
disables, point disables and
event history are stored in
non-volatile
“data-flash”
memory. These faults
indicate that the panel tried to
write data to the dataflash and
failed or that the history
stored in the dataflash was
found to be invalid at start-up.
Contact the service
company.
Replace the main board.
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