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User guide
To forward to Voice Mail:
1. Tap the
Features
soft key on the left side of the
home screen
2. Tap
Forward
to
Voicemail
3. Tap your preferred forwarding option to toggle
ON
or
OFF
Call Move
When you share your One Talk number with other devices, you
can move an active call between any of these devices without
disconnecting. You may share your One Talk number with up to
five different devices, including mobile phones and tablets.
To move a call:
To move a call from your desk phone to your mobile device,
simply place the call on hold by pressing the
Hold
soft key.
You may then continue the conversation by retrieving the call
from your mobile device.
To retrieve a call from your desk phone:
If you placed a call on hold from another One Talk device, the
line key on your desk phone will flash red. Tap the line key to
pick up the call and continue your conversation.
Call Park and Retrieve
Call Park allows you to place a call on hold and assign or “park”
an active call to another member’s extension or 10-digit
telephone number for retrieval within the same group.
The call can also be retrieved by the person who parked the
call. Parking against your own extension is just like placing a
call on hold, but with a ringback reminder. If you have Music on
Hold enabled, callers will hear music.
To park a call:
1. While on an active call, press the
Park
button
2. The user will hear a message stating “Please dial the
number where you want to park your call followed by
#
,
or dial # to park the call against your number”
3. Enter the appropriate 10-digit number or the extension
number followed by #
4. Press
#
to park against your own extension
To retrieve a parked call:
To retrieve a parked call, press the
Retrieve
button when a call
is parked against your phone number.
You will receive an audio and visual notification of the
parked call.
Caller Line ID Block
You can opt to place outgoing calls anonymously by pressing
**67
prior to dialing. This will prevent your phone number or
any other Caller ID information from appearing on the
recipient’s display.
