16
User guide
To make a call from the Call History:
1. Tap
History
when the phone is idle
2. Scroll to locate the entry you wish to call. You can filter your
view by tapping
Missed Calls
,
Placed Calls
,
Received Calls
or
Forwarded Calls
3. Tap the desired entry, then select
Video
or
Audio
on the
History Details screen to initiate the call
To make a call from the Local Directory:
1. Tap
Directory
2. Scroll to locate the contact you wish to call
3. Tap the desired contact, then select
Video
or
Audio
on the
Contact Details screen to initiate the call
Control video during a call.
To add video during a voice call:
Tap the
Start Sharing
icon at any time during an active
voice call. A two-way video call will be established once the
other party accepts the invitation to add video. You can also
initiate a video call from the control center: Swipe down to
access the control center and tap
Video
.
To switch back to a voice-only call:
Tap at any time to switch back to a voice-only call. You can
also block video transmission by closing the shutter switch on
the camera.
Manage multiple lines.
The telephone number assigned to your desk phone gives you
three different lines to place and receive calls. Each line is
represented by a line key with your One Talk number. You can
use these lines to simultaneously hold three separate
conversations or conference in up to six participants.
Receiving incoming calls while the line is in use:
Press the line key with the flashing red indicator to answer the
call. You can also press
Hold
to place the current call on hold.
Then you can:
• Press
Answer
to pick up the incoming caller
• Press
Ignore
to trigger your Call Forward Busy and Call
Forward No Answer configuration
Ignore a call.
Press
Ignore
during an incoming call when you wish to trigger
the Call Forwarding options you configured for Call Forward
Busy or Call Forward No Answer.
End a call.
To end a call, tap the
End Call
soft key.
Hold a call.
To place a call on hold, press
or the
Hold
soft key during
an active call.
To resume the call, do one of the following:
If one call is on hold:
Press
or tap the
Resume
soft key.
If multiple calls are on hold:
Tap the desired line key.
Mute/unmute.
Press to mute or unmute the microphone during a call.
Redial.
Press
twice while the phone is idle to dial out to the last
number dialed.
To view a longer list of placed calls, press
and then scroll
to and tap the desired number to dial out.
Advanced call features
One Talk feature access codes
Feature
Quick access code
Anonymous Call Rejection
**77 to enable
**87 to disable
Caller Line ID Block
**67 then dial
Direct Transfer to Voice Mail
Transfer > **55 > dial
extension > Direct
Remote Group Pickup
**98
For the complete list of quick access codes, check out our One
Talk feature access codes FAQ.
