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9 Diagnosis, asset management and service
VEGAPULS 64 • 4 … 20 mA/HART - two-wire
51141-EN-160815
In both cases, the serial number of the sensor is needed. The serial
numbers are stated on the type label of the instrument, on the inside
of the housing as well as on the delivery note.
When loading on site, first of all the order data must be downloaded
from the Internet (see operating instructions manual "
Electronics
module
").
Caution:
All user-specific settings must be entered again. Hence, you have to
carry out a new setup after the electronics exchange.
If you have stored the data of the parameter adjustment during the
first setup of the sensor, you can transfer these to the replacement
electronics module. A new setup is no more necessary.
9.6 Software update
The following components are required to update the instrument
software:
•
Instrument
•
Voltage supply
•
Interface adapter VEGACONNECT
•
PC with PACTware
•
Current instrument software as file
You can find the current instrument software as well as detailed
information on the procedure in the download area of our homepage:
www.vega.com.
Caution:
Instruments with approvals can be bound to certain software versions.
Therefore make sure that the approval is still effective after a software
update is carried out.
You can find detailed information in the download area at
www.vega.com.
9.7 How to proceed if a repair is necessary
You can find an instrument return form as well as detailed informa-
tion about the procedure in the download area of our homepage:
www.vega.com.
By doing this you help us carry out the repair quickly and without hav-
ing to call back for needed information.
If a repair is necessary, please proceed as follows:
•
Print and fill out one form per instrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Please contact the agency serving you to get the address for
the return shipment. You can find the agency on our home page
www.vega.com.
