Appendix A
Update Firmware
A-6
c.Send the Diagnostic zip file to technical support (
).
Update Firmware
To load a new version of the firmware, follow these instructions:
1.
Extract and save the new file onto the local PC.
2.
Open a web browser and type the IP Address of the FieldServer in the address bar.
-
Default IP Address is 192.168.1.24
-
Use the FS Toolbox utility if the IP Address is unknown (See “Lost Or Incorrect IP Address” on page A-1.).
3.
Click on the “Diagnostics & Debugging” button.
4.
In the Navigation Tree on the left hand side, do the following:
a.Click on “Setup”
b.Click on “File Transfer”
c.Click on the “General” tab
5.
In the General tab, click on “Choose Files” and select the web.img file extracted in Step 1.
6.
Click on the orange “Submit” button.
Unknown Alarm Category
If the ProtoNode receives an alarm and or device ID that it does not recognize, it will be stored in the DA_UNKCAT
data array. Only the last device ID, Alarm ID, and address will be stored.
Securing QuickServer With Passwords
Access to the QuickServer can be restricted by enabling a password on the FS-GUI Passwords page – click
Setup and then Passwords in the navigation panel. There are 2 access levels defined by 2 account names: Admin
and User.
• The Admin account has unrestricted access to the QuickServer.
• The User account can view any QuickServer information, but cannot make any changes or restart the
QuickServer.
The password needs to be a minimum of eight characters and is case sensitive.
If the password is lost, click cancel on the password authentication popup window (see Figure A-9), and email the
password recovery token (see Figure A-10) to technical support to receive a temporary password from the support
team. Access the QuickServer to set a new password.
