10
Requirements:
*Alarm patrol response is optional and operates independently from our monitoring system.
An additional charge per call out will incur if you request this service. This is NOT included
in your monthly monitoring charge. A valid credit card is required to access this service.
**Standard PSTN phone line capable of dialing 1300 numbers for alarm event reporting
and 1900 numbers access for monthly monitoring charges.
***The Valet Digital Alarm is an integrated security system and requires monitoring to
function.
3.
GENERAL TERMS OF SALE:
Your Valet Digital has been sold to you on the basis that it is a fully monitored alarm
system, and that an ongoing monthly monitoring service fee is applicable. You cannot ever
use your Valet Digital as part of a non-monitored alarm system or with another monitoring
service provider.
Your Valet Digital must be connected to a regular working phone line for the purpose of
communicating with the Valet Monitoring Centre. If you do not connect the unit to your
phone line (or the phone line fails), you will find that you will simply not be able to arm the
system anymore.
What will happen if I do not connect my Valet Digital to a phone line, or the line fails?
When you connect power to the main control unit, 1 hour after power connection your Valet
Digital will attempt to dial out via the phone line. If unsuccessful, the unit will keep trying
once every hour for a total of 24 hours. If still unsuccessful, after these 24 attempts, the
next time you disarm the system, the unit will enter “shutdown mode” until it is re-connected
to a working phone line. You will know when the system is in “shutdown mode” as you will
hear 4 beeps from both the main control unit and external siren whenever you try to
arm/disarm the system.
For greater piece of mind your Valet Digital will automatically carry out a self-test once
every 5 days for both Residential Standard and Basic Plans, and a daily self-test for
systems on the Commercial Standard Plan.
The system calls the Valet Monitoring Centre
and receives an acknowledgement to confirm that the telephone line you have connected
your Valet Digital to is operational. If the self-test signal is not received by the Valet
Monitoring Centre, then the system will contact you and advise you of the possible line
problem.
