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3-25. Clerk Track List
Clerk track list is useful when a clerk would like to confirm the open tracks which he/she opened.
In case a system clerk displays Clerk Track List under
“
All track displayed by system clerk
”
is enabled, the
system clerk can view open tracks opened by all clerks with clerk names who lastly opened the track.
If Customer Name or Track Name is entered for the transactions, such names are also displayed.
Note for the transaction displayed in red:
If tracks in the clerk track list are displayed in red, that indicates that such tracks are in an
“
active
”
condition; they are either
being opened by another clerk, or, a clerk picks up the track and another clerk interrupts, then such a bill is stored to the first
clerk (such a bill is not considered as a
“
store
”
condition by HX).
For example, under Floating track system with 2 or more HX machines, if a clerk tries to pick up bill #1 at HX #1 but it is
already picked up at HX #2, then, such a track will be displayed in red in the clerk track list. If such a bill is opened at HX #1,
“
Bill in use
”
is displayed.
With "Tracks appear in the original clerk's track list after handling by system clerk" setting (V3.00), w
hen
bills/tables are picked up by a System Clerk, such bills/tables are still shown in the Clerk Track list of
the original clerk.
Program
Program > Clerk > Clerk System Option >
Tracks appear in the original clerk's track list after handling by system clerk
Operation
1.
Clerk 2 signs on.
2.
Create a bill with Bill Number 1.
3.
Enter some PLUs.
4.
Store.
5.
Clerk 1 signs on. (System clerk)
6.
Open the bill Number 1 in the Clerk Track List.
7.
Enter some PLUs.
8.
Store.
9.
Clerk 2 signs on again.
10.
Open the bill Number 1 by Clerk Track List.