DC Power Supply [DPG-30R & DPG-MC60R, DPG-MC120R, DPG-MC240R]
Introduction
V
3. About this system
The descriptions and illustrations given in this manual are based on the information that was available when
the manual was written. Therefore, this manual is subject to change without prior notice. These changes
can affect inspections, so check the latest information with an exclusive ULVAC dealer before working.
No charge repair provisions
1. This system has been shipped after undergoing an extensive in-house inspection. However, in the event a failure
occurs that ULVAC Inc. is responsible for, such as a manufacturing defect or accident during shipment, please
contact the ULVAC Inc. or the nearest sales office or dealer regarding repairs. The system will be repaired or
replaced at no charge.
2. Subject to warranty
1) DC power supply unit
2) DC power supply controller
3. Warranty period
1) Domestic transaction: 1 year from date of shipment from ULVAC
2) Direct export transaction: 1 year from receiving B/L
4. Warranty range
1) A system damaged by problems during delivery, shipping. However, for direct export transactions, pursuant to the
warranty range stipulated in the latest Incoterms.
2) A system that does not meet basic specifications even though it is used within the usage conditions, such as the
usage temperature range and usage power supply.
5. Response method
1) For domestic transactions
1. ULVAC will send a replacement system, or you will return the system to ULVAC or the nearest ULVAC
service center where it will be repaired.
2. If an on-site response is required, consult separately with ULVAC or the nearest sales office or dealer.
2) For direct export transactions
ULVAC will send a replacement system, or you will return the system to ULVAC or the nearest ULVAC service center
where it will be repaired. Return shipping expenses are borne by the customer.
6. Warranty disclaimer
1) A system that has exceeded the warranty period
2) Malfunction or failure caused by natural disasters like fire, wind and flood damage, earthquakes, lightning, and
others, or disasters from force majeure events such as war
3) Malfunction or failure caused by inattention during handling or mistaken usage
4) A system modified, disassembled, or repaired without ULVAC's approval
5) Malfunction or failure from abnormal environments (strong magnetic fields, radiation environments, high
temperatures, high humidity, flammable gas atmospheres, corrosive gas atmospheres, dust)
6) Malfunction or failure from electronic noise
7) Secondary damage, process patents, and/or products manufactured by your company using this system that have
occurred from a system defect
8) When a defect is judged by ULVAC technicians to have occurred because usage did not meet the system's usage
conditions
9) Consumables (consumable parts are listed in "Chapter 5. Maintenance".)
10) When malfunction or damage occurs from mishandling in transport/moving after delivery
11) When replacement is necessary because of the lifespan of used parts
12) When parts cannot be procured because their production has ended
13) Lighting surge/when applying voltage outside the input variation range (including applying spike voltage/during
momentary power losses)
7. Others
1) When an individual contract or memorandum related to specifications exists separately from this document, the
warranty conforms to that content.
2) For questions or consultations about the system, first check the model and serial number, then contact the nearest
sales office, dealer, or ULVAC Inc.
3) The content of this document is subject to change without prior notice.
4) Unless otherwise indicated, parts replaced during repair are the property of ULVAC Inc.
*1 Please note that the lending of replacement equipment during the repair period and dispatch repair*2 will incur
separate expenses.
*2 For on-site repairs, the actual expenses billed are the expenses related to the trip (travel expenses).