TSE DPT40-B, Руководство пользователя

Страница: 216 / 472

Warranty
Continued on next page JR74534,0000462 -19-22AUG14-1/3
John Deere Warranty in OEM Applications
Overview
This section focuses on John Deere engines marketed
in products manufactured by companies other than
John Deere or its affiliates, and on John Deere repower
engines in all applications. Herein appears the original
warranty applicable to the engine as delivered to the
retail purchaser on or after 1 May 2010. The following is
information about the warranty and warranty service.
NOTE: “John Deere” means John Deere Power Systems
with respect to users in the United States, John
Deere Limited with respect to users in Canada, and
Deere & Company or its subsidiary responsible
for making John Deere equipment in other
countries where the user is located.
Promptly register your engine online at
https://www.johndeere.com/enginewarranty
or
Mail or FAX the registration form found in this manual to
John Deere as indicated on the form.
When Warranty Service Is Needed
The nearest dealer stands ready with genuine parts and
trained and equipped personnel should the need arise.
If following the Operator’s Manual delivered with the
engine/machine are not adequate to correct an engine
problem, contact the nearest John Deere service dealer
for assistance. Authorized engine service dealers can be
found at: https://www.johndeere.com/ (click on “Dealer
Locator”).
NOTE: When requesting warranty service, the purchaser
must be prepared to provide proof that the engine
is within the warranty period.
The following information is always required: Engine
serial number, date of delivery, engine owner, name and
location of dealer and specific person contacted, date of
contact, nature of engine problem, and outcome of the
service dealer contact.
Given that normally it is the dealer contacted who in
the end will provide the service required, maintaining a
purchaser-dealer relationship of mutual respect from the
beginning is always helpful.
Privacy Notice
At John Deere your privacy is important to us. We collect,
use, and disclose your personal information in accordance
with the John Deere privacy statement. For instance,
we collect, use, and disclose your personal information
to provide you with the products and services that you
request; to communicate with you as our customer
(examples include warranty and product improvement
programs) and to meet safety and legal requirements; and
for marketing and promotional purposes. Sometimes, we
may ask our John Deere affiliates, dealers, or business
partners to do work for us which involves your information.
For complete details on your privacy rights and to obtain
a copy of the John Deere Privacy Statement, please visit
our website at https://www.johndeere.com/.
Warranty Duration
Unless otherwise provided in writing by John Deere, John
Deere makes the following warranty to the first retail
purchaser and each subsequent purchaser (if purchase
is made prior to the expiration of applicable warranty)
of each John Deere new off-highway engine marketed
as part of a product manufactured by a company other
than John Deere or its affiliates and on each John Deere
engine used in an off-highway repower application:
•
12 months, unlimited hours of use, or
•
24 months and before the accumulation of 2000 hours
of use.
NOTE: In the absence of a functional hourmeter, hours
of use will be determined on the basis of 12
hours of use per calendar day.
Warranty Coverage
This warranty applies to the engine and to integral
components and accessories sold by John Deere, and
delivered to the first retail purchaser on or after 1 May
2010.
All John Deere-warranted parts and components of John
Deere engines which, as delivered to the purchaser, are
defective in materials and/or workmanship will be repaired
or replaced, as John Deere elects. Warrantable repairs
will be made without charge for parts or engine repair
labor, including reasonable labor costs to remove and
reinstall non-engine parts or components of the equipment
in which the engine is installed. If required, reasonable
labor costs for engine removal and reinstallation will
also be included. All coverage is based on the defect
appearing within the warranty period as measured from
the date of delivery to the first retail purchaser.
Obtaining Warranty Service
Warranty service must be requested of the nearest
authorized John Deere engine service outlet before the
expiration of the warranty. An
authorized service outlet is
a John Deere engine distributor, a John Deere engine
service dealer, or a John Deere equipment dealer selling
and servicing equipment with an engine of the type
covered by this warranty. (See When Warranty Service is
Needed above.)
Authorized service outlets will use only new or
remanufactured parts or components furnished or
approved by John Deere.
NOTE: Authorized engine service locations are listed
on the Internet at https://www.johndeere.com/
(Click on “Dealer Locator”.)
85-1 032715
PN=169