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SpeedMarker 300 / 
ProMarker 300 

Ausgabe 1.0 
Technische Änderungen vorbehalten. 

 TROTEC Produktions- u. Vertriebs GmbH

  

Linzer Straße 156, A 

– 4600 Wels 

Seite 

41

 von 42 

 

12 

Troubleshooting 

This chapter should assist maintenance personnel with the identification and resolution of operational faults based 
on error messages and symptoms. 

 
Maintenance and repair work should only be carried out by Trotec Produktions und Vertriebs 
Ges.m.b.H. or one of its authorised personnel under observation of the safety regulations. 

 

 

Problem Resolution 

Problem 

Possible cause 

Resolution 

Error message on load-
ing the program 

Plug or cable installed incorrectly

 

Check the plug and cable are installed cor-
rectly 

  

Laser power supply switched off 

Turn on main switch 

  

Software not installed correctly 

Re-install software 

  

Software terminated irregularly 

Restart PC

 

Laser will not switch on

 

Plug or cable installed incorrectly 

Check  the  plug  and  cable  are  installed  cor-
rectly 

  

Laser power supply switched off 

Turn on main switch 

  

Faulty fuse in laser power supply 

Replace fuse 

Status lamps on mark-
ing head remain green 

Interlock circuit not closed 

Check interlock circuit 
If no interlock circuit is connected, use bridg-
ing connector X11. 

No laser beam 

Laser not in focus 

Check working distance 

  

Shutter closed 

Open shutter - if not possible check interlock 
circuit

 

  

Incorrect laser parameters 

Check the parameters in the program. Use 
suitable parameters for the material and ap-
plication 

Insufficient laser output 

Laser not in focus 

Check working distance 

  

Incorrect laser parameters 

Check the parameters in the program. Use 
suitable parameters for the material and ap-
plication

 

Missing symbols 

Focusing lens dirty 

Clean focusing lens 

 

Surface of the material dirty 

Clean material surface 

Other faults 

 

Contact Trotec Support

 

 
 

 

Содержание ProMarker 300

Страница 1: ...trations is intellectual property of Trotec Produktions u Vertriebs GmbH The entire documentation is given to the user for personal use only This documentation must not be reproduced or made avail abl...

Страница 2: ...h the products electric circuits or software described herein The apparatus must be used only by trained and skilled personnel Before use the manual should be read and followed carefully Furthermore T...

Страница 3: ...on Labels 14 5 Before Commissioning 16 General Instructions 16 Scope of Supply Standard Configuration 17 Unloading Inspection and Reporting Faults 18 6 Technical Data 19 General Description 19 Laser M...

Страница 4: ...w Laser Module Interface Reverse Side 31 8 2 4 Interface Pin Configurations 33 9 Commissioning 34 Installation Inspection 34 Marking Software 34 Switching On Off 35 Opening and closing the doorf 35 Fo...

Страница 5: ...stem as per DIN EN 60825 1 Safety of laser prod ucts All information illustrations tables specifications and diagrams contained in this operation manual have been care fully compiled according to the...

Страница 6: ...erated using devices and spare parts included in the scope of supply or the replacement or wear and tear parts list Ancillary devices must be calibrated to meet the safety and operational requirements...

Страница 7: ...n Manual excludes any liability of the manufacturer if a defect occurs Use of the system in other areas is against the designated use The manufacturer does not admit liability for damage to personal a...

Страница 8: ...A 4600 Wels Seite 8 von 42 Manufacturer s Label The Manufacturer s Label is located on the backside of the machine see picture below It is recommended to enter data such as serial number and year of m...

Страница 9: ...n its conception construction and form put by us into circulation is in accordance with all the relevant essential health and safety requirements of the EC machinery directive 2006 42 EEC Further vali...

Страница 10: ...of op eration maintenance inspection and repair the switch off procedures that may be provided in the Operation Man ual must be observed Safety Information for the User and or Operating Personnel No...

Страница 11: ...TERBIUM FIBER LASER of class 4 that emits intensive and in visible laser radiation Without safety precautions the direct radiation or even diffuse reflected ra diation is dangerous Without safety prec...

Страница 12: ...might be reflected towards the protection cover With a very low proba bility this protection cover could be damaged if the reflected radiation is FOCUSSED onto the surface of the protection cover Ther...

Страница 13: ...als have to be removed to prevent fire hazard Unsupervised operation of the system is not permitted Adjustment of the beam path must be performed only by especially trained personnel An improper setti...

Страница 14: ...ls Seite 14 von 42 Warning and Information Labels The warning and information labels are attached in such positions of the machine that could represent a source of danger during set up and operation T...

Страница 15: ...SpeedMarker 300 ProMarker 300 Ausgabe 1 0 Technische nderungen vorbehalten TROTEC Produktions u Vertriebs GmbH Linzer Stra e 156 A 4600 Wels Seite 15 von 42 With pass through option laser class 4...

Страница 16: ...cant temperature variations it must be brought back to room tem perature before being commissioned There must be sufficient air supply to the 19 module The accumulation of heat due to covered ventilat...

Страница 17: ...r 2x key for laser module 1x Connection cable set o cable W203 X51 X53 cable W503 X93 X103 back bridge Plug X31 X11 plug wired 1x CD with marking software 1x USB flash drive with Windows Backup 1x len...

Страница 18: ...the laser module via an approx 2 1 m long fibre optic cable The fibre optic cable is enclosed with the jumper cables in a black protec tive tube for protection Avoid any unnecessary stretching or ben...

Страница 19: ...EC Produktions u Vertriebs GmbH Linzer Stra e 156 A 4600 Wels Seite 19 von 42 6 Technical Data General Description All electronic components are integrated in the machine All necessary connectors are...

Страница 20: ...oMarker 300 Ausgabe 1 0 Technische nderungen vorbehalten TROTEC Produktions u Vertriebs GmbH Linzer Stra e 156 A 4600 Wels Seite 20 von 42 Housing Dimensions Drawing 1 interior Drawing 2 door open Dra...

Страница 21: ...PC as 19 rack unit 3RU high Intel Celeron Dual Core G540 2 5 GHz each 4 GB RAM HDD 250GB DVD R W Operating system Windows 7 Interfaces USB Ethernet RS232 digital I O s 24V DC Marking software SpeedMar...

Страница 22: ...ng interlock mark start rotary 4 Extraction system connector 5 Laser safety protection elements 6 Backside of marking head incl fibre 7 Manufacturers plate with mechanical Z axis option 8 Z Axis adjus...

Страница 23: ...s u Vertriebs GmbH Linzer Stra e 156 A 4600 Wels Seite 23 von 42 The Laser Module 7 1 1 Laser Module Control elements Front Side Main switch System ready control lamp Shutter control lamp Laser busy c...

Страница 24: ...n TROTEC Produktions u Vertriebs GmbH Linzer Stra e 156 A 4600 Wels Seite 24 von 42 7 1 2 Laser Module Interface Reverse Side X11 Emergency Stop Interlock ext Messages X31 External Panel X51 Laser Con...

Страница 25: ...ische nderungen vorbehalten TROTEC Produktions u Vertriebs GmbH Linzer Stra e 156 A 4600 Wels Seite 25 von 42 Industrial PC 7 2 1 Industrial PC Front Side 7 2 1 Industrial PC Interface Reverse Side X5...

Страница 26: ...0 Processing Area Layout The processing area contains the axis system extraction hose light t slot table and the marking head including lens Z Axis up Z Axis down Laser busy Light switch Start button...

Страница 27: ...into operation 7 5 1 Emergency Stop Device There is one emergency stop button located on the laser module With the optional Pass through option also a second emergency stop button on the front of the...

Страница 28: ...on glass in accordance with DIN EN 201 The glass consists of a special material depending on the type of laser used and which absorbs the laser radiation The glass should be replaced if it becomes dam...

Страница 29: ...connected to one another with the cables provided Electrical Installation All connectors are clearly identified in order to facilitate the electrical installation A connector marked X43 belongs to th...

Страница 30: ...2 Power Supply IEC connectors are located on the reverse side of the laser module and PC for the connection of the supplied IEC power cords Before putting the system into operation it is essential to...

Страница 31: ...mage The following connectors are available on the laser module X11 Emergency Stop Interlock ext Messages The X11 connector enables the connection of external safety circuits additional emergency stop...

Страница 32: ...the front of the laser module If no external panel is connected the supplied connector must be used with the bridging devices X51 Laser control This is connected to X53 on the PC Only use the origina...

Страница 33: ...2 3 4 5 6 7 8 9 10 11 12 13 14 1 2 3 4 5 6 7 8 9 10 11 12 13 14 extern intern Steckerbelegung externes Panel X31 Abort Reserve_Input_0 Schl sselschalter Emergency Stop Kreis 1 Reserve_Input_1 Ausgang...

Страница 34: ...e mechanical and electrical installation for completeness and the correct input voltages Ensure that the optical components are free from dust and dirt Have the protective covers been removed from the...

Страница 35: ...it may be necessary to check the master switch on the reverse side of the PC In its normal state this can remain in the On position Now start the marking software on the PC If an error occurs the Err...

Страница 36: ...ssary to set the correct focal distance between the marking head and the workpiece An incorrect focal distance is the most common cause of poor or even indistinguishable markings The focal distance A...

Страница 37: ...ss Through Option Using the Pass Through Option allowes you to mark work pieces longer then 350mm with a square of 200x165mm Simply remove the side panels by unscrewing them from the outside and repla...

Страница 38: ...e the lens surfaces Do not use any tools or hard objects to clean the surfaces Scratches cannot be repaired Laser optics are highly sensitive and their surfaces are not as hard as traditional glass Th...

Страница 39: ...is fitted with a ventilation system A filter pad is used to protect the electronic components from dust and dirt in the ambient air This filter pad should be checked and replaced at regular intervals...

Страница 40: ...x temp 40 C Handle the machine and machine components with care Do not place any heavy loads on the machine or machine components Avoid heavy impacts Take particular care when transporting electronic...

Страница 41: ...ware terminated irregularly Restart PC Laser will not switch on Plug or cable installed incorrectly Check the plug and cable are installed cor rectly Laser power supply switched off Turn on main switc...

Страница 42: ...ified an error Scanner Y error The galvo Y axis has identified an error Signal cable not connected No connection to the marking head External abort External abort signal identified on X11 External sto...

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