User Manual ROQSTAR
Support: www.tronteq.de/support
Release 11/2016
Page 34 of 37
16. Diagnosis image
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Diagnosis images can be downloaded from the device. They contain information from the different
subsystems for the technical support. All the data contained in the image is encrypted and can only be
decrypted by authorized technical personnel. To download the diagnostic image you can use the web
interface or an USB flash drive.
16.1. Download via web interface
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On the web interface go to
Maintaining -> Settings
and push the generate button. Round about 10
seconds later the download button is activated. By clicking download you can download the image.
17. Help menu
Order No. 006-130-101/102
In the help menu you will get helpful advices and tips to all supported functions of the device. Navigate
to the Help menu on the bottom left side of the web interface. Click on a term that you want to be
explained, a window with short information will come up. Click on „Open as site and info as pop-up“
and you will get to the web site of the actual term. The help information text will appear in a pop-up
window.
