1 TROUBLESHOOTING FOR THE HARDWARE
12 Messages Displayed on the Touch Panel
Call for service
The equipment requires adjusting by
a service technician.
Contact your service representative with the error
code displayed on the right side of the touch panel.
Never attempt to repair, disassemble or modify
the equipment by yourself.
You could cause a fire or get an electric shock.
Always contact your service representative for
maintenance or repair of the internal parts of the
equipment.
Examine stapler in the Saddle Stitch
unit
Staple jam has occurred in the stapler
of the saddle stitch unit.
Remove the jammed staples.
P.58 “Staple jam in the Saddle Stitch unit”
Check staple cartridge in the Saddle
Stitch unit
No staples are left in the stapler of the
saddle stitch unit.
Refill the staples.
P.72 “Refilling Saddle Stitch unit staples”
Check staple cartridge
No staples are left in the stapler of the
finisher.
Refill the staples.
P.68 “Refilling With Staples”
Examine Stapler
Staple jam has occurred in the stapler
of the finisher.
Remove the jammed staples.
P.52 “Clearing a Staple Jam”
Saving energy - press START button.
The equipment has entered into the
energy saving mode since it has not
been used for a certain time.
Press any of the [START], [COPY], [e-FILING],
[SCAN], [PRINT], [FAX] and [ENERGY SAVER]
buttons to clear the energy saving mode.
CHANGE DRAWER TO CORRECT
PAPER SIZE
No paper suitable for the original is
set.
Place the suitable size paper for the original in the
drawer.
The size of the original is not detected
correctly because the original is sent
from the Reversing Automatic
Document Feeder (optional) at a
skew.
Replace the original while aligning the side guides of
the Reversing Automatic Document Feeder to its
width so that it will be placed straight.
Time for periodic maintenance
The equipment requires inspection
and maintenance by a service
technician.
Contact your service representative for maintenance.
POWER FAILURE
A job was interrupted by a power
failure or some other reason.
The print or fax job may be incomplete. Press [JOB
STATUS] to check whether any jobs are unfinished.
To clear the messages, press the [FUNCTION
CLEAR] button twice.
ERASING DATA
The Data Overwrite Enabler is
clearing the data.
This message is displayed if the Data Overwrite
Enabler (optional) is installed. You can operate the
equipment while the message is displayed.
Check paper size setting on control
panel for Bypass. Check the direction
or size of the paper.
Paper misfeed has occurred because
of a mismatch between the paper size
placed in the bypass tray and the size
registered for the bypass tray in the
equipment.
Register the paper size correctly. Just removing the
misfed paper does not prevent another paper from
being misfed.
P.46 “Clearing paper misfeeds caused by a wrong
paper size setting”
Set the paper on the bypass tray
again.
The paper placed on the bypass tray
misfed.
Remove the misfed paper and set the paper again.
Check the direction or size of the
paper on the bypass tray and press
START
The direction or the size of the paper
placed on the bypass tray is incorrect.
Check the direction and the size of the paper and then
replace it on the bypass tray.
The side guides of the bypass tray do
not fit the paper length.
Align the side guides of the bypass tray to the paper
length.
Reboot the machine
An error has occurred in the
equipment and it stopped normal
operation.
Rebooting the equipment may correct the error: Press
the [ACCESS] and [POWER] buttons on the control
panel simultaneously until a “pip” sound is heard to
turn the power OFF, and then turn it back ON with the
[POWER] button. (The warm-up time in this case will
take longer than usual.)
Message
Problem Description
Corrective Action
Содержание e-STUDIO
Страница 1: ...MULTIFUNCTIONAL DIGITAL SYSTEMS Troubleshooting Guide ...
Страница 8: ...6 CONTENTS ...
Страница 10: ...Removal and Installation of the Exit Support Tray 80 ...
Страница 64: ...1 TROUBLESHOOTING FOR THE HARDWARE 62 Replacing a Toner Cartridge For e STUDIO306LP ...
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Страница 133: ...DP 2095 2530 3020 3590 4590 5010 DP 3030 OME110056E0 ...