Troubleshooting
112
Troubleshooting
Symptom
Check
Measure
Reference
Page
Cannot turn on
power.
Cannot make calls.
Cannot receive calls.
No response when a
key is pressed.
●
Is the battery pack charged?
●
Did you hold down
S
for at least
one second?
Charge the battery pack.
●
Is Emission OFF set?
Cancel Emission OFF.
Hold down
S
for at least one second.
13
−
●
Is Emission OFF set?
Cancel Emission OFF.
−
16
●
Is power turned on?
Hold down
S
for at least one second.
16
●
Is
(out of range indicator)
displayed?
Move to a location where
(out
of range indicator) is no longer
displayed, and try again.
16
●
Is your hand or a metal object
covering the area around the built-in
antenna?
Make sure your fingers or any other
part of your hand or a metal object
is not touching or covering the area
around the built-in antenna.
11
●
Did you enter the phone number
starting with the area code?
When making a call to a phone
other than a cell phone, you need
to enter the area code first even if
you are inside the same area.
29
●
Is
(out of range indicator)
displayed?
Move to a location where
(out
of range indicator) is no longer
displayed.
16
●
Is power turned on?
Hold down
S
for at least one second.
16
●
Is power turned on?
Hold down
S
for at least one second.
16
No response when a
side key is pressed.
●
Is
displayed on the main display
or is
displayed on the
sub-display?
Press
@
for at least one second
to unlock the side keys.
20
13
A warning tone sounds
and power turns off.
●
Is there enough power left in the
battery pack?
Charge the battery pack.
Calls are answered
automatically.
●
Is voice memo turned on?
Hold down
R
for at least one
second to turn off voice memo.
34
Cannot hear the
other party.
●
Is the earpiece volume level too
low?
During a call, press
A
to
increase the earpiece volume.
39
When making a call,
a beeping sound is
heard from the
earpiece and a
connection cannot
be established.
The incoming LED
flashes but the ring
tone does not play.
●
Is
(out of range indicator)
displayed? Or are you in a location
where the signal is too weak?
Move to a location where
(out
of range indicator) is no longer
displayed.
16
●
Is manner mode turned on?
Hold down
V
for at least one
second to turn off manner mode.
33
●
Is
(silent indicator) displayed on
the standby screen?
Increase the volume of the
incoming call ring tone.
38
●
Is the wireless line congested or is
the phone you are calling busy?
End the call and try again later.
29