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Troubleshooting

Error Messages

Surveyor UV/Vis Plus Detector Hardware Manual

Thermo Scientific

Error Messages

Error messages are posted on the Status page of the data system that you are using to control
your detector.

Possible error messages include but are not limited to those listed in

Table 8

Note

For further information, document the log entry and contact Thermo Fisher

Scientific Technical Support.

Table 8.

Possible error messages (Sheet 1 of 2)

Error number

Meaning

2001

System reset

2002

System error (bus/address)

2004

Lamp case open

2011

Sample light is too high

2012

Low light on D2 lamp

2013

Low light on W lamp

2014

Volatile RAM test failed

2015

Non-Volatile RAM test failed

2016

12 volts failed

2017

12 volt unregulated failed

2018

–12 volts failed

2019

Motor voltage failed

2020

W lamp voltage or driver failed

2021

D2 lamp or driver failed

2022

5 volts failed

2023

Reference diode failed

2024

Sample diode failed (Could be exposed to light.)

2025

Wavelength home test failed

2026

Second wavelength home failed

2027

Analog linearity test failed

2028

D2 lamp failed/not present

2029

W lamp failed/not present

2030

Shutter failed

2031

Unknown shutter/lamp failure

Содержание Surveyor UV Plus

Страница 1: ...Thermo Surveyor UV Vis Plus Detector Hardware Manual 60053 97108 Revision F December 2013...

Страница 2: ...hout notice All technical information in this document is for reference purposes only System configurations and specifications in this document supersede all previous information received by the purch...

Страница 3: ...o Fisher Scientific or one of its authorized representatives Surveyor UV Vis Plus Detector EMC Directive 89 336 EEC amended by 92 31 EEC and 93 68 EEC EMC compliance has been evaluated by Underwriters...

Страница 4: ...he instrument are not impaired Deviations from specified instructions on the proper use of the instrument include changes to the system and part replacement Accordingly order replacement parts from Th...

Страница 5: ...Directives and the recyclers in your country WEEE Konformit t Dieses Produkt muss die EU Waste Electrical Electronic Equipment WEEE Richtlinie 2002 96 EC erf llen Das Produkt ist durch folgendes Symb...

Страница 6: ...compagnies de recyclage dans chaque tat membre de l union europ enne et ce produit devrait tre collect ou recycl par celles ci Davantage d informations sur la conformit de Thermo Fisher Scientific ce...

Страница 7: ...fahr durch entz ndbare Substanzen Beachten Sie die einschl gigen Vorsichtsma nahmen wenn Sie das System in Gegenwart von entz ndbaren Substanzen betreiben Peligro por sustancias inflamables Tenga much...

Страница 8: ...away from this area Quetschgefahr Halten Sie Ihre H nde von diesem Bereich fern Puntos de pinzamiento Mantenga las manos apartadas de esta rea Risque de pincement loigner les mains de cette zone Heav...

Страница 9: ...t surface Before touching allow any heated components to cool Flammable substances hazard Use care when operating the system in the presence of flammable substances Risk of eye injury Eye injury could...

Страница 10: ...UV Sharp object Avoid physical contact with the object Pinch point Keep hands away from this area Heavy objects Never lift or move the instrument by yourself you can suffer personal injury or damage...

Страница 11: ...Environmental Requirements 12 Installation Tools 12 Checking the Power Setting and Fuses 13 Making the Back Panel Connections 14 Connecting the UV Vis Detector to the Data System Computer 15 Setting...

Страница 12: ...ly 33 Installing the Standard Analytical Flow Cell 35 Cleaning the Flow Cells 35 Cleaning the Flow Cell with Organic Solvents 36 Cleaning the Flow Cell with Nitric Acid 36 Lamp Maintenance 38 Checking...

Страница 13: ...V Vis Plus Detector includes complete documentation In addition to this guide you can also access the following documents as PDF files from the data system computer Surveyor Plus Preinstallation Requi...

Страница 14: ...N Alerts you to the presence of hot surfaces and to the potential injury that could occur were you to come in contact with a specific instrument area CAUTION Alerts you to the presence of an eye hazar...

Страница 15: ...c com en support landing support html To copy manuals from the Internet Go to mssupport thermo com agree to the Terms and Conditions and then click Customer Manuals in the left margin of the window To...

Страница 16: ......

Страница 17: ...us Detector see Figure 1 is a member of the Surveyor Plus family of LC instruments This chapter provides an introduction to the Surveyor UV Vis Plus Detector Figure 1 Surveyor UV Vis Plus Detector Con...

Страница 18: ...de a complete spectrum of ultraviolet UV and visible light the detector uses a deuterium lamp D2 for the UV range 190 to 365 nm and a tungsten lamp W for the visible range 366 to 800 nm The lamp cover...

Страница 19: ...n page 7 You can order the UV Vis detector with one of these flow cell options Standard analytical flow cell with a 10 mm path length LightPipe flow cell with a 50 mm path length You can order other f...

Страница 20: ...rom the detector replace the protective end caps for storage Figure 4 End of LightPipe flow cell showing the sensitive optical fiber Figure 5 LightPipe flow cell with protective end caps CAUTION Avoid...

Страница 21: ...t sensitivity allow a warm up period of 1 5 hours The tungsten lamp typically requires only 15 minutes of warm up time The deuterium lamp has a lifetime of approximately 2000 hours and the tungsten la...

Страница 22: ...ose CA 95134 U S A This device complies with FCC Rules Part 15 Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any i...

Страница 23: ...eanings LED State Meaning Power Green The detector is on Comm Green Communication to the data system computer has been established Amber There is no communication with the data system Run Green The de...

Страница 24: ...y deviation 5 up to 2 0 AU at 256 nm Scan rate 4 5 6 67 10 or 20 Hz user selectable Rise time 0 0 1 0 2 0 5 1 2 3 4 or 5 seconds user selectable Flow cell dimensions 10 mm 15 L standard analytical 50...

Страница 25: ...LC system use the Installation Checklist on page 10 and follow the procedures in this chapter Contents Installation Checklist Unpacking and Inspecting the Instrument Placement and Environmental Requi...

Страница 26: ...eference page Unpack and inspect your instrument 11 Provide the proper location and environment 12 Gather the necessary tools 12 Check the power settings and fuses 13 Make the back panel connections 1...

Страница 27: ...kit Table 2 lists the contents of the accessory kit Carefully check to make sure you have received all the items listed on the packing list If any items are missing contact your Thermo Fisher Scientif...

Страница 28: ...er circulating air sources A stable room temperature 0 5 C for applications requiring maximum detection sensitivity Clearance of at least 15 cm 6 in between the back panel of the UV Vis detector and a...

Страница 29: ...ower entry module 3 Verify that the fuse holder contains the appropriate size fuses T2 5 A for 100 115 V or T1 25 A for 230 V 4 Ensure that the voltage selector displays the correct line voltage 5 If...

Страница 30: ...transmits the start signal from the autosampler to the detector during an injection cycle as described in Making the Contact Closure Connections on page 16 If you are using an autosampler that is not...

Страница 31: ...rrives with the unit ID preset using the two rotary switches located on the back panel Figure 11 shows the rotary switches preset to a value of 01 The range of values for the unit ID is 01 to 99 The v...

Страница 32: ...can identify the detector connector by the DET tag on its adjacent cable as shown in Figure 12 The newer version has seven combicon connectors with three connectors labeled DETECTOR as shown in Figur...

Страница 33: ...identified by the blue sticker with the text LC PUMP to the 8 pin receptacle on the back panel of the pump Look for a blue label with the text LC PUMP above the receptacle To connect the Surveyor MS...

Страница 34: ...lug a connector labeled PUMP into the 8 pin socket on the back panel of the pump To connect the Surveyor MS Pump Plus do the following Connect the end of the adapter cable labeled PUMP to one of the P...

Страница 35: ...S M S DETECTOR DETECTOR DETECTOR DETECTOR PUMP PUMP MS Detector Autosampler Pump Detector Detector Interconnect cable Solvent platform Autosampler back panel Surveyor LC Pump Plus back panel Detector...

Страница 36: ...UV Vis detector CHA 10 mV CHA 100 mV CHA 1 V CHB 10 mV CHB 100 mV CHB 1 V and a single ground per channel GND A and GND B To make each electrical connection 1 Insert the end of the wire into the appro...

Страница 37: ...closure connection do the following If your LC system contains a Surveyor Autosampler Plus use the 7 connector interconnect cable If your LC system contains a manual injector or another type of autosa...

Страница 38: ...ll the detector arrives with the flow cell installed For more information about the standard analytical flow cell see Standard Analytical Flow Cell on page 33 When you order the detector with the Ligh...

Страница 39: ...er source 3 Turn the power on by pushing the power button in to engage it Table 5 Optional flow cells for the UV Vis detector Flow cell type Path length mm Volume L Part number Kel F bio cell 6 9 0 95...

Страница 40: ...ds the LEDs on the front of the detector turn solid green If one or more LEDs flash green or amber or turn solid amber there might be a problem The COMM LED remains amber until the software is started...

Страница 41: ...s If you have any questions on proper maintenance or would like to arrange for a preventive maintenance program contact your Thermo Fisher Scientific field service engineer To maintain your UV Vis det...

Страница 42: ...a possible contamination problem flush the flow cell with water or methanol If this does not remove the contamination clean the flow cell with a dilute solution of nitric acid followed by a water rins...

Страница 43: ...cloth moistened with water only to remove dirt or stains LightPipe Flow Cell To remove or install the LightPipe flow cell follow these procedures Removing the LightPipe Flow Cell Storing the LightPipe...

Страница 44: ...ipe cover See Figure 19 Figure 19 Front panel of the UV Vis detector with the LightPipe and lamp covers 3 Using the 3 32 in hex wrench supplied loosen and remove the two photodiode mount retention scr...

Страница 45: ...of the way inside the detector housing or on the benchtop 5 Loosen the thumbscrew holding the retention block to the LightPipe retention bar See Figure 21 Figure 21 Retention block thumbscrew 6 Lift...

Страница 46: ...e mounting assembly To install the LightPipe mounting assembly 1 Turn the detector off unplug the detector from line power and allow sufficient time for the lamps to cool before you remove the lamp co...

Страница 47: ...gure 20 on page 28 b Carefully pull the photodiode mount straight back and off the LightPipe mounting assembly Place the photodiode mount out of the way inside the detector housing or on the benchtop...

Страница 48: ...e mounting assembly Be careful not to touch the photodiode while manipulating the photodiode mount b Using the 3 32 in hex wrench supplied screw in and tighten the two photodiode mount retention screw...

Страница 49: ...alytical flow cell 1 Turn the detector off and unplug the detector from line power 2 Open the front doors of the detector The flow cell assembly is located behind the flow cell cover 3 Remove the flow...

Страница 50: ...p See Figure 27 Figure 27 Photodiode mount resting on the detector s drip tray 6 To free the tubing from the UV Vis detector remove the thumbscrew that holds the tubing retainer bracket to the UV Vis...

Страница 51: ...ew just enough to hold the tubing in place 7 Guide the tubing through the slots in the flow cell cover and then securing the cover with the flow cell cover mounting screw 8 Connect the power cord to t...

Страница 52: ...ntaminated after flushing it with organic solvents remove the flow cell from the detector and clean it with nitric acid IMPORTANT Ensure that the cleaning solvents you plan to use are miscible with th...

Страница 53: ...ed in the chromatographic system and the cleaning solution 5 Prepare a 20 vol vol solution of nitric acid in HPLC grade water 6 Pump the nitric acid solution through the flow cell 7 To remove all trac...

Страница 54: ...emblies to make them easy to install and align To replace the detector s lamps follow these procedures Checking the Deuterium Lamp Usage Hours and Replacing the Lamp Replacing the Tungsten Lamp Checki...

Страница 55: ...r off to expose the lamp assemblies 5 To read the chronometer check the position of the electrolyte gap in the mercury tube against the graduated background see Figure 29 and Figure 30 Figure 29 Chron...

Страница 56: ...to twist the connector Figure 31 Deuterium lamp parts 3 Remove the two thumbscrews with standoffs that hold the lamp assembly in place and pull the assembly straight out Note Two mercury columns separ...

Страница 57: ...ent pin see Figure 32 Figure 32 Deuterium lamp assembly alignment pin 4 Securely fasten the assembly in place with the two thumbscrews and standoffs 5 Connect the lamp lead to the upper terminal in th...

Страница 58: ...pose the lamp assemblies 5 Gently unplug the tungsten lamp lead from the detector see Figure 31 Take care not to twist the connector Figure 33 Tungsten lamp assembly 6 Loosen and remove the thumbscrew...

Страница 59: ...tall a new tungsten lamp 1 Remove the used tungsten lamp as described in Removing the Tungsten Lamp on page 42 2 Hold the lamp assembly so that the leads are at the top Slide the assembly onto the two...

Страница 60: ...al Thermo Scientific 3 Securely fasten the assembly in place with the thumbscrew and standoff 4 Replace the lamp housing and secure it with the screw 5 Close the front doors of the detector 6 Plug the...

Страница 61: ...blems Error Messages Table 7 Detector related problems Sheet 1 of 3 Symptom Cause Remedy Spikes on baseline Continuous gas bubbles in the flow cell Degas the mobile phase Connect a backpressure device...

Страница 62: ...Clean the dirty component See Cleaning the Flow Cells on page 35 Integrator input and output voltage not matching Verify that the integrator is connected to the appropriate analog output connections...

Страница 63: ...lection Poor connection at flow cell inlet Check the end of the inlet tubing for a clean flat surface free of obstructions Detector not powering up Tripped circuit breaker at power outlet Reset the ci...

Страница 64: ...reset 2002 System error bus address 2004 Lamp case open 2011 Sample light is too high 2012 Low light on D2 lamp 2013 Low light on W lamp 2014 Volatile RAM test failed 2015 Non Volatile RAM test faile...

Страница 65: ...amp off option 2212 Invalid program time 2213 Invalid wavelength for program 2215 Invalid program type 2216 Invalid output range 2217 Invalid rise time filter 2218 Invalid auto zero time 2219 Invalid...

Страница 66: ......

Страница 67: ...p 6040 0167 Cable tungsten lamp 6040 0168 Cable display LEDs F5025 010 Cover lamps 60053 40042 Cover LightPipe 60053 40041 Cuvette holder assembly 9550 0263S Door right assembly 60053 60068 Door left...

Страница 68: ...order these flow cells and flow cell covers from Thermo Fisher Scientific Kel F bio cell 9550 0103S 3 mm semi prep 9550 0101S 6 mm analytical 9550 0100S High pressure Microbore 9550 0150 01S Titanium...

Страница 69: ...e files are located in the following folder drive Xcalibur system Surveyor Firmware 2 Set the Unit ID on the detector s back panel to the maintenance setting as follows a Ensure that the UV Vis power...

Страница 70: ...rveyor UV Vis option selected b Click Connect The status display at the bottom of the Surveyor Firmware Upgrade Utility window indicates that a connection has been made See Figure 37 CAUTION Do not in...

Страница 71: ...The file name appears in the ROM box See Figure 37 b Click Browse to the right of the APP1 box and then select the APP1_UVVis_1 10 bin file The file name appears in the App1 box See Figure 37 8 Click...

Страница 72: ...rade Utility The connection with the Surveyor UV Vis Plus Detector automatically terminates 10 Reset the Unit ID on the back panel of your detector for normal operation as follows a Turn off the power...

Страница 73: ...r 20 column bleed 46 compliance FCC iii regulatory iii WEEE v connections analog output 20 Ethernet 15 remote communications inputs 21 contacting us xv D deuterium lamp description 5 installing 41 lif...

Страница 74: ...d analytical flow cell removing 33 maintenance tools 27 N nitric acid safety precautions 37 noise causes of 46 O operating environment humidity 8 temperature 8 optical bench figure 2 optical fiber fig...

Страница 75: ...ription 5 installing 43 lifetime 5 38 removing 42 U uninterruptible power supply UPS 45 unit ID setting 15 unpacking your detector 11 V voltage ac line problems 45 setting changing 13 voltage selector...

Страница 76: ......

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