4
Troubleshooting
Detector-Related Problems
46
Surveyor UV/Vis Plus Detector Hardware Manual
Thermo Scientific
Random noisy
baseline
Contaminated flow cell
Flush the flow cell with cleaning solvents. See
. Check for leaks.
Leak in sample inlet line
Check all of the fittings for leaks, from the column outlet to
the flow cell inlet.
Bubble trapped in flow cell
Increase the flow rate until the bubble is removed. Connect a
backpressure device to the flow cell (check pressure rating to
avoid rupturing the flow cell).
Leaking flow cell
Replace the flow cell.
Insufficient lamp warm-up
Allow a 30 minute warm-up for normal operation and a
1.5 hour warm-up for maximum sensitivity.
Aging or defective lamp
Replace the lamp.
Ground loop problem between
integrator and detector
Check the cable connections to the detector output; do not
ground at both ends of the cable.
Dirty flow cell or lamps
Clean the dirty component. See
Integrator input and output
voltage not matching
Verify that the integrator is connected to the appropriate
analog output connections on the back panel of the detector.
See
“Connecting the Analog Outputs”
.
Check the attenuation setting on the integrator.
Excessive baseline
drift
Contaminated flow cell
Flush the flow cell with cleaning solvents. See
. Check for leaks.
Mobile phase contamination
Replace the mobile phase with fresh mobile phase that is
made with high-purity solvents.
Material bleeding from column Clean or replace the column.
Leaks in system or flow cell
Check all of the fittings for leaks. Replace the flow cell.
Tiny bubble trapped in the
flow cell
Increase the flow rate until the bubble is removed. Connect a
backpressure device to the flow cell outlet (check backpressure
rating to avoid rupturing flow cell).
Excessive temperature
fluctuations
Remove the system from drafts. Thermostatically control the
column temperature.
Table 7.
Detector-related problems (Sheet 2 of 3)
Symptom
Cause
Remedy
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