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Appendix C
Warranty/Repair Questionnaire
T102, M102E, M501 TRS
(05517C DCN5798)
C-1
Company: _________________________ Contact Name: _____________________________
Phone Number: ___________ Fax Number: _____________ Email: ____________________
Site Address: __________________________________________________________________
Can we connect to the instrument? If so, provide IP address or modem #:___________________
Model Serial Number: ____________________________ Firmware revision: _________________
The serial number can be found on the back of the instrument, the firmware revision is displayed in the upper left corner of the
display when pressing SETUP on the front panel (Example:
C.3
).
1. List all front panel error/warning messages:_________________________________________
______________________________________________________________________________
2. Please complete the following table: (Depending on options installed, not all test parameters
shown below may be available in your instrument)
PARAMETER
RECORDED
VALUE
ACCEPTABLE
VALUE
PARAMETER
RECORDED
VALUE
ACCEPTABLE
VALUE
RANGE
ppb/ppm
50 ppb - 20 ppm
SO2 SLOPE
1.0 ± 0.3
SO2 STB
ppb
≤
1 ppb with zero
air
SO2 OFFS
mV
< 250
TRS STB
ppb
≤
1 ppb with zero
air
TRS SLOPE
1.0 ± 0.3
SAMP FL
cm³/min
500 ± 50
TRS OFFS
mV
< 250
PRES
IN-HG-A
~5”<ambient
HVPS
V
400-900
PMT
signal
with zero air
mV
-20 to 150
RCELL TEMP
°C
50 ± 1
PMT
signal at
span gas conc
mV
ppb/ppm
0-5000
0-20 000 ppb
BOX TEMP
°C
A ~5
NORM PMT
at
span gas conc
mV
ppb/ppm
0-5000
0-20 000 ppb
PMT TEMP
°C
7 ± 2
UV LAMP
mV
1000 to 4800
IZS TEMP
°C
50 ± 3
UV LAMP
RATIO
%
30-120%
ETEST
(DIAG menu)
mV
2000 ± 1000
STR. LGT
ppm
≤
100 ppb/ zero
air
OTEST
(DIAG menu)
mV
2000 ± 1000
DARK PMT
mV
-50 to 200
TRS CONV TEMP*
°C
800-1000 constant
DARK LAMP
mV
-50 to 200
*
on converter assy
3. Has the analyzer been checked for leaks? Yes No For proper flows? Yes No
4. What are the failure symptoms? _________________________________________________
______________________________________________________ Continue on back if necessary
5. Which tests have you done trying to solve the problem? _______________________________
________________________________________________________
Continue on back if necessary
6. If possible, fax a portion of a strip chart or email a data file to customer service.
CUSTOMER SERVICE CONTACT INFORMATION: 6565 Nancy Ridge Drive, San Diego, CA 92121
PHONE: +1 858 657 9800 or 1-800 324 5190 FAX: +1 858 657 9816
EMAIL: [email protected]
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Содержание 501 TRS
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