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System Installation and Setup

• Set up central monitoring (if used).
• Program foreign devices into the system.
•

Save and implement the custom system configuration.

• Integrate other TekTone

systems such as the Tek-CARE

400.

•

Save the final system configuration.

• Test the system.
•

Create a backup of the system configuration.

Install the Tek-BRIDGE

™

Set up the Tek-BRIDGE™

TekTone

recommends that the Tek-BRIDGE™ be plugged into an uninterruptable

power supply (UPS) or dedicated life safety electrical circuit. If a UPS is required,

a TekTone

PK250B Uninterruptable Power Supply is recommended. Connect the

monitor, keyboard, and mouse to the Tek-BRIDGE™ and turn both the computer and

monitor on.
The Tek-BRIDGE™ is preprogrammed with a Windows

password. The default username

and password are as follows

Username:

tekbridge pc

Password:

tektone

The default system password may be changed at any time by choosing

Start>Control

Panel>User Accounts>TekBridge PC>Change my Password

Remove my

Password

After the computer finishes its startup process, verify that the system clock in the system

tray is correct. If it is not, be sure to set the correct time and date before proceeding.

Connect to the Facility’s LAN

The Tek-BRIDGE™ must be connected to the facility’s local area network (LAN) if the

system will use any of the following functions:

• Install and use

LS586 Remote Event Monitor

software on facility PCs

• View and create custom reports using facility PCs
• Use the Email Output function to send automatic emails or text messages in

response to nurse call events

Without a LAN connection, the Event Monitor and Reporting functions of the system are

only available at the Tek-BRIDGE™. The Tek-CARE

system includes one LS586 remote

Event Monitor license, with the ability to expand up to nine total remote Event Monitors.

For facilities that require additional licenses, contact TekTone

at (800) 327-8466.

LAN Connection Procedure

Connect the Tek-BRIDGE™ to the facility’s LAN using a standard network cable. The

maximum wire distance is 150’.
The Tek-BRIDGE™ is equipped with three Ethernet ports, one for Tek-CARE

550 system

hardware connections, a second for Tek-CARE

400 network connection, and a third for

the Facility LAN connection. The settings for the Facility LAN port must match those

of the host LAN. Contact the facility’s IT department for any necessary system changes

8 • IL948 Tek-CARE

500 & Tek-CARE

550 Installation Manual

Содержание Tek-CARE 550

Страница 1: ...dual band wireless nurse call system designed for use in senior living assisted living and independent living facilities as well as skilled nursing environments The system includes a complete selection of wireless transmitters including resident pendants customizable 2 button pull cord stations single dual room stations and duty stations Tek CARE 550 is patent pending and will be UL 1069 Listed cU...

Страница 2: ... not be construed as a commitment by TekTone Sound Signal Mfg Inc TekTone Sound Signal Mfg Inc assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation TekTone the TekTone logo Tek Alert Tek Bridge Tek Call Tek Care Tek Check In Tek Com Tek Entry Tek Guard Tek Micro Tek MMARS Tek Paging Tek Safe and Tek Status are either registered trademarks or t...

Страница 3: ... Modifying Creating and Removing Zones 15 Assign Transmitters to Zones 16 Create Resident Check In Times 16 Create Custom Staff Types 17 Create Shifts 17 Programming Optional System Features 18 Install Remote Event Monitors 18 Set Up Email and SMS Output 19 Set Up Paging 20 Configure Call Types and Hardware Types 22 Set Up Central Monitoring 23 HL7 Admission Discharge Transfer Settings 24 Versus B...

Страница 4: ...ng the Tek CARE Reporting System 34 Creating Reports 34 Viewing and Interpreting Report Data 35 iv IL948 Tek CARE 500 Tek CARE 550 Installation Manual Copyright TekTone Sound Signal Mfg Inc All Rights Reserved Illustrations ...

Страница 5: ...rt 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a p...

Страница 6: ...s or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC Interference Statement Part 15 105 b The TekTone PM550 Wireless Radio Module has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection aga...

Страница 7: ...one will be responsible for re evaluating the end product including the transmitter and obtaining a separate FCC and Industry Canada authorization End Product Labeling The TekTone PM550 Wireless Radio Module is labeled with its own FCC ID and IC Certification Number If the FCC ID and IC Certification Number are not visible when the module is installed inside another device then the outside of the ...

Страница 8: ... l aide d une antenne d un type et maximum ou moins Gain approuvé pourl émetteurparIndustrieCanada Pourréduirelerisqued interférenceavecd autres utilisateurs le type d antenne et son gain doivent être choisis afin que la puissance isotrope rayonnée équivalente PIRE ne dépasse pas ce qui est nécessaire pour une communication réussie Section 7 1 3 of RSS GEN This Device complies with Industry Canada...

Страница 9: ...ency Call System offers advanced security and safety features for senior living facilities The Tek CARE 500 system can communicate with both FA and ES devices but cannot interface with Tek CARE 550 devices The Tek CARE 500 system offers a wide range of device choices including window and door alarms smoke alarms and motion detectors as well as call buttons and pendant transmitters As with the Tek ...

Страница 10: ...ered by an included PK505 Plug in Transformer and a BA550 Backup Battery is included inside the gateway s housing NC551 Repeater Receives messages from system wireless devices and communicates themtotheNC555Gateway Therepeaterreceivessystemdevicemessagesona900MHz radio link and then relays each message to the gateway via 2 4GHz radio signals The repeater is powered by an included PK505 Plug in Tra...

Страница 11: ... RF Radio Frequency paging is a required component of a facility s nurse call system the NC369 Paging Transmitter is used The paging transmitter enables both automatic and manual pages to be sent to NC399P Alphanumeric Pagers NC399P Alphanumeric Pager The NC399P Alphanumeric Pager receives automatic and manual paging messages from the Tek CARE 550 system sent by the NC369 Paging Transmitter PK505P...

Страница 12: ... recessed reset button on the reverse side of the pendant transmitter To send a call from the device press the large call button for one second SF501 2ES Water Resistant Dual Button Pendant Call Transmitter The dual button pendant call transmitter is a water resistant device that that includes both a belt clip and necklace An alarm placed from the SF501 2ES must be reset by pressing the recessed r...

Страница 13: ...ation is used when both a high priority call and resident check in is desired High priority calls must be reset at the point of origin The SF529ES Resident Check In Assistance Call Station includes a plastic pull cord kit SF530ES Room Station The Room Station transmitter is used where use of call cords are desired Alarms must be reset at the point of origin The SF530ES Room Station provides a stan...

Страница 14: ...to the system though the Config Tool The home screen of the Config Tool is shown below The Event Monitor is the software that hospital staff will interact with on a daily basis This application allows hospital staff to view system status faults troubles and incoming calls from transmitters Some system programming functions may also be performed using the Event Monitor software The main Event Monit...

Страница 15: ...th an assistant TekTone recommends that the gateways repeaters receivers and system devices be programmed into the Tek CARE system before they are mounted in their final locations This will speed installation and provides for the opportunity to test devices individually as they are programmed into the system The following list is simply an outline of the overall installation procedure Installation...

Страница 16: ...ime and date before proceeding Connect to the Facility s LAN The Tek BRIDGE must be connected to the facility s local area network LAN if the system will use any of the following functions Install and use LS586 Remote Event Monitor software on facility PCs View and create custom reports using facility PCs Use the Email Output function to send automatic emails or text messages in response to nurse ...

Страница 17: ...ons Adjust the time and date in the window to reflect the current date and time Set the time in 24 hour format Double click the LS450 Config Tool icon on the desktop to start the Config Tool software Whenthesplashscreen opens chooseifthesystemwillbeastandalonesystemor ifitwillbenetworkedwithanexistingsystem ClicktheNewDefaultConfiguration With NC470 button to begin a new system setup with the full...

Страница 18: ...n every system Pages This area shows the information that relates to the selection in the Page Selection Pane Conﬁguration Location This icon shows whether the conﬁguration open in the conﬁg tool is loaded from the Tek BRIDGE hard drive or if it is loaded from the Tek CARE system Network Icon When the Tek CARE conﬁguration exists only on the Tek BRIDGE this icon is displayed When the conﬁg tool is...

Страница 19: ...dge of the device that did not seperate Gently pry up and out to open the cover 2 Plug the supplied Ethernet patch cable into both the gateway and the Ethernet port designated for Tek CARE 550 equipment on the Tek BRIDGE 3 Connect the PK505 Power Transformer to the Gateway as shown in Figure 3 DO NOT plug in the transfomer 4 If more than one gateway is to be used on the system install an NC554 5 o...

Страница 20: ...igure 2 NC555 Gateway and NC551 Repeater Cover Removal Figure 3 NC555 Gateway Connections 12 IL948 Tek CARE 500 Tek CARE 550 Installation Manual Copyright TekTone Sound Signal Mfg Inc All Rights Reserved ...

Страница 21: ... Removal of the repeater cover is the same as removal of the gateway cover as illustrated in Figure 2 2 In the page selection pane select TC550 Repeaters and click the Add button to begin repeater setup 3 IntheDetailseditingpane choosethegatewaythattherepeaterwillbeassociated with from the Gateway drop down menu If more than one gateway is installed on a system it is helpful to note which gateways...

Страница 22: ... Tek CARE 550 System Transmitters TherearetwomethodsforaddingtransmitterstoaTek CARE 550system Theprimary method uses the Event Monitor software By using the Event Monitor software to add transmitters less manual data entry is required since the software can automatically detect identification information embedded in the devices The secondary method for adding transmitters is through the Config To...

Страница 23: ...button or pull the cord In the Traffic Window watch for the long address to appear For Single or Dual Room Stations plug in a call cord and press the call button or press the reset button In the Traffic Window watch for the long address to appear ForLocators Relays UniversalTransmitters andDomeLights removethe cover of the device following the included instruction sheet Find the small white pushbu...

Страница 25: ... four zeroes to the beginning of the long address The 7 If the device will be used immediately ensure that the In Use box is checked If the device is to be placed in reserve but not to be enabled until a later time leavethisboxunchecked Beforeplacingthedeviceinreserveorstorage remove the battery from the device 8 Select the appropriate device type from the Hardware drop down menu If adding an SF55...

Страница 26: ...f proximity maps are used markers for each location should be placed on the proximity map When a location is selected in the Locations pane an orange marker will appear on the proximity map With the location you wish to place on the proximity map selected in the Locations list click the Edit button on the Proximity Maps Details pane Click and drag the orange marker to its corresponding location on...

Страница 27: ...vice Refer to the instructions included with each transmitter for mounting instructions Be sure to adhere to local building codes when mounting stationary transmitters Device Specific Installation Instructions Important Information on PK505 Power Transformer ThePK505PowerTransformerisusedtopowermanyTek CARE wirelesstransmitters and recievers The following Tek CARE 550 devices require the use of th...

Страница 29: ...ed make sure that the location in the Event Monitor correlates with the location noted on the programming worksheet In larger facilities testing of installed devices can be expedited by using a remote Event Monitor installed on a portable laptop If the Tek CARE system is connected to the facility LAN and the facility has a WiFi network follow the remote Event Monitor setup instructions on page __ ...

Страница 30: ...nd new zones can be created When new zones are created they do not include any transmitters until they are added using the Event Monitor Rename preset zones to names that have meaning for the facility s staff Using the Config Tool click on a zone in the Zones list and then click on the Edit button in the Details area Type a new name and click on the Apply button This renamed zone will include all ...

Страница 31: ... 2 Click on the Add button in the Check In Times area 3 Using 24 hour Military time enter a Start Time and an End Time in the Details area Midnight is 00 00 Start and End times must be at least 10 minutes apart 4 Use the checkboxes to select which days of the week this event is scheduled 5 Click the Apply button Select File Save Configuration to save your programming changes Create Custom Staff Ty...

Страница 32: ...ing what the shift is to be used for 4 Using 24 hour time enter a Start Time and an End Time in the Shift Details area Midnight is 00 00 Start and End times must be at least 10 minutes apart 5 Use the checkboxes to select which days of the week this event is scheduled 6 Click on the Apply button Note A single time period cannot cross midnight into the next day Divide it into two time period entrie...

Страница 34: ...l Install and click the Install button When the installation is finished click Close 6 Note about the error message I m seeing on 7 7 Double click the LS586 Event Monitor shortcut on the desktop 8 When the splash screen appears type the IP address of the Tek BRIDGE into the Server Address field 9 Select the instance of the remote Event Monitor software to be used from the drop down Monitor Index m...

Страница 35: ..._______________ __________________ _____ Set Up Email Output in the Config Tool 1 With the Event Monitor software running open the Config Tool and click on Email in the page selection pane 2 Click on Edit in the Settings field to unlock the field for editing 3 ChecktheEnabledboxtoturnontheemailreportingfeature andentertheSMTP HostAddressandSMTPPortNumberprovidedbythefacility sITdepartment 4 In the...

Страница 36: ...n to save your programming changes Set Up Paging Skip this step if your system does not include pagers Pagers supplied by TekTone are programmed with unique identifying CAP codes which are used to add the pagers to the Tek CARE system The system includes several standard text messages that can be sent to pagers custom text messages can also be added In this section the paging transmitter will be s...

Страница 37: ...signments are added to the system during system customization The options under Message Fields determine what information is sent in each text message Check or uncheck the desired information to be sent Pages and call alerts can be sent to RF pagers email addresses or both Email notification requires use of the LS453 Email Output module The following steps cover adding RF pagers and email addresse...

Страница 38: ...taff types 4 Click the Apply button to accept the changes Select File Save Configuration to save your programming changes Delete Text Messages To delete an unneeded text message highlight the message in the Text Messages pane and click the Delete button Select File Save Configuration to save your programming changes Once all changes have been made choose File Commit Configuration to System to writ...

Страница 39: ...o identify the event s originating Tek CARE facility 5 Note the facility s Account Code here ______________ 6 Configure dialing options as needed to disable call waiting to use a prefix to dial an outside line or to dial 1 for 10 digit numbers 7 Click on the Apply button to save the new settings Select the times when Central Monitoring is active 1 Click on the Edit button in the Schedule area 2 Th...

Страница 40: ...harge Transfer ADT software using the HL7 Standard If the facility uses ADT software it can be used to automatically input pertinent resident information into the Tek CARE system 1 ToenableHL7informationtransfer opentheLS450ConfigToolwiththeLS576 EventMonitorrunninginthebackground IntheConfigTool clickonResidents in the page selection pane and find the HL7 Settings field Click the Edit button toun...

Страница 41: ...ach additional password Select File Save Configuration to save your programming changes Save and Commit the Custom Configuration At this point system configuration is complete The following section will discuss customizing the system for the facility s needs by adding residents staff and other information The system configuration that has been created must be saved backed up and committed to the s...

Страница 42: ...er right corner of the window Click Residents in the page selection pane if it is not already selected 2 Click the Add button in the Residents pane and fill out the information fields in the Details pane beginning with the Name field and any custom fields under the Residents tab 3 To add a resident photo click Add in the Image pane and browse to the location of the photo Click Open to use the phot...

Страница 43: ... pendant transmitters Assign Pendant Transmitters to Residents in the Config Tool 1 With the Event Monitor software running open the Config Tool software When prompted choose Load Configuration from System on the splash screen If the Config Tool is already running choose File Load Configuration from System to ensure that the most current system configuration is open for editing 2 Inthepageselectio...

Страница 44: ...for editing 2 ChooseTransmittersfromthepageselectionpane andselectthetransmitterto be assigned to a location from the list of all transmitters Refer to the completed programming worksheet for the correct Dev of the transmitter to be edited 3 Click Edit to unlock the Details pane for editing 4 If a SF559 Two Button Pull Cord station is being edited choose the Used As setting from the drop down menu...

Страница 45: ...mming worksheet to determine which resident s room the transmitter is located in SF559 Two Button Pull Cord Stations programmed with a Check In button membrane insert are used as check in devices 3 Click on the Check In tab in the Transmitters Details area This tab is only available for transmitters that have been configured as check in devices 4 Click on the Edit button in the Transmitters Detail...

Страница 46: ...r is to be assigned to all zones leave all zones checked 4 Click Apply to add the new staff member Add Facility Staff in the Config Tool 1 With the Event Monitor software running open the Config Tool software When prompted choose Load Configuration from System on the splash screen If the Config Tool is already running choose File Load Configuration from System to ensure that the most current syste...

Страница 47: ...to unlock the Details editing pane 3 In the Name field type the name of the new staff group then check the boxes beside the staff members that should be added to the group 4 Click Apply to add the staff group to the system 5 Repeat for each additional staff group to be created Creating Staff Groups in the Config Tool 1 With the Event Monitor software running open the Config Tool software When prom...

Страница 48: ...d commit the updated configuration with new shifts to the system File Commit Configuration to System Create Staff Assignments in the Event Monitor 1 IntheEventMonitorsoftware clicktheRegistersbuttonandchooseAssignments from the page selection pane 2 Click on the Add button to unlock the Details pane for editing 3 In the Details Staff pane choose the Staff Type Staff Group or All Staff and the Staf...

Страница 49: ... software running open the Config Tool software When prompted choose Load Configuration from System on the splash screen If the Config Tool is already running choose File Load Configuration from System to ensure that the most current system configuration is open for editing 2 Select File Save Configuration to update the configuration saved on the Tek BRIDGE hard drive 3 Insert the included TekTone...

Страница 50: ...ectionisenabled theTek CARE ReportingSystempassword window will appear Enter an access password and click Login Creating Reports About Datasets In order to keep report creation times short while the system collects more and more data calls are stored in datasets that span one month A second set of datasets is also maintained that includes calls from the middle of one month to the middle of the nex...

Страница 51: ...port button on the reporting home page Viewing and Interpreting Report Data Tek CARE reports are presented with all requested data visible in table format The information contained in the tables may also be viewed in graph format for easier interpretation To view graphs of information in a particular section click the Show Graph button belowthetable Tohideagraph clicktheHideGraphbuttonbelowthegrap...

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