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THIS MANUAL IS THE PROPERTY OF
TECHNOGEL SpA
–
ALL REPRODUCTIONS, EVEN PARTIAL, ARE FORBIDDEN
36
7 - DIAGNOSIS
7.1
TROUBLESHOOTING
The possible problems and solutions concerning the machine in question are given below.
The following operations can be carried out by the operator, following an adequate training
and knowledge of this manual.
Contact the manufacturer, in case of different situations from those described.
PROBLEMS
POSSIBLE CAUSES
REMEDY
The machine does not switch-on
1. Power supply plug not correctly
inserted
2. Faulty current socket or plug
3. Interrupted fuse
4. Faulty power supply cable
1. Insert the plug in the socket
properly
2. Faulty current socket or plug
3. Change the broken fuse
4. Change the power supply cable
The machine switches on but does not
start: the display shows one of the
alarm messages
See Table 7.1
See Table 7.1
The compressor starts but almost
immediately stops: the display shows
“E06 + P MAX”
Pressure switch intervention due to
cooling water flow interruption
Check water tap opening
Check the water supply line is not
obstructed.
Call the Technical Assistance if the
problem persists
The machine works but the mix does
not the preservation temperature: the
work cycle does not interrupt and the
wording “E16 + TMAX F” appears
1. Temperature probe not working
2. Faulty control board
3. Discharged refrigerator system
Request the Technical Assistance
intervention
Ice or thick mix crust formed on the
tank walls
1. Stirrer block or malfunctioning
2. Mix quantity below the prescribed
minimum (20 l)
1. Check the stirrer is properly
inserted; check the control shaft
regularly turns, if not, contact the
Technical Assistance
2. Completely discharge the tank
Mix leaking from tap on external wall
Missing, ruined or badly assembled
gaskets and O-Rings
Check assembly and eventually
replace the tap gaskets
Water leaking from hose spray
Broken flexible hose or damaged
gaskets
Replace the hose and/or tap of hose
spray
