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The guarantee can only be invoked if:
1. the fully completed registration card has been received by us no later than 4 weeks after purchase,
or you have registered the product online during this period.
2. you have first attempted to resolve the issue by contacting your dealer or our technical service
department at +49 (0)180/5 005907 (0.14 euros/min on the German line, telephone call charges
from abroad and from mobile phones will differ).
3. you have filled out the Service Report in full, including a precise description of the problem.
4. the defective equipment is returned to the vendor, including any accessories (e.g. network cables,
remote control etc), but not smartcards and CI modules (that are not included with delivery), in the
original packaging, along with a proof of purchase (copy of invoice or till receipt) and the completed
Service Report. The Service Report will be returned to you along with the repaired device with an
appropriate comment from our service workshop.
2) Registration by post:
cut out the completed TechniSat registration
card along the dotted line, place in an envelope
with the appropriate postage affixed and send to
the following address (see right):
TechniSat Teledigital GmbH
- TechniSat Guarantee -
Nordstrasse 4a
D-39418 Stassfurt
Germany
How to register your product
1) Online registration:
Just complete the guarantee form you
will find online at the TechniSat website
(www.technisat.com)
and your product
will be registered with TechniSat.
TechniSat
Guarantee information
Guarantee
